Course Outline
Day 1: Core Advanced Administration Topics for Government
Advanced Data Management
- Importing and exporting data to ensure seamless integration with existing systems
- Deduplication strategies and maintaining high standards of data quality for government
Automation with Process Builder, Flow, and Workflow Rules
- Understanding the various automation tools and their appropriate use cases within public sector workflows
- Building complex flows and automated processes to enhance efficiency and accountability for government operations
Security & Access Controls
- Setting up advanced sharing and permissions to ensure data integrity and compliance with public sector regulations
- Managing role hierarchies, profiles, and field-level security to protect sensitive information for government use
Custom Objects and Field Relationships
- Managing complex data models and custom objects to align with specific public sector needs
- Understanding record types and relationship types to optimize data management for government applications
Day 2: Customization & Analytics for Insightful Management for Government
Advanced Reporting & Dashboards
- Creating complex reports and customizing dashboards to provide actionable insights for government decision-makers
- Using reports for real-time data insights to support informed public sector governance
Customization and Lightning App Builder
- Building custom apps and using the Lightning App Builder to enhance user experience in government applications
- Configuring and enhancing the user interface to improve usability for government staff
Troubleshooting and Best Practices
- Identifying and resolving common issues to maintain system reliability and performance for government operations
- Performance optimization and best practices to ensure efficient and secure use of technology in the public sector
Requirements
Audience
- Seasoned Salesforce Administrators for government
- Professionals aiming to refine their Salesforce configuration and management capabilities
Testimonials (5)
The way of interaction with students
izabela - BCA Polska Sp. z.o.o.
Course - Salesforce for Sales and Administration
The trainer was flexible and was always looking for our feedback. Prior to going to the next topic he wanted to make sure everybody understood what was explained in the previous one.
Valentin - PTC EASTERN EUROPE S.R.L
Course - Salesforce for Administrators
Fortunately I was 1 on 1 with my trainer. This was very good. Victor worked at my pace, he explained things clearly and I was very happy with the outcome.
Craig - Superior Minerlas
Course - Salesforce for End Users
application scenarios introduction
Rachel - ge ren
Course - Salesforce CPQ for Administrators
The style and method of Training, it was more interacting than just listening in through the whole training, She gave me chance to practically apply her teachings while she was doing the training. So i really enjoyed that, gave me all the attention and asked where and what needed her to show me and i learned so many new features and have more knowledge now than before, i also gained some confidence in doing my work and using Salesforce.
