Course Outline
Day 1: Core Advanced Administration Topics for Government
Advanced Data Management for Government
- Importing and exporting data for government operations
- Deduplication strategies and maintaining data quality in public sector systems
Automation with Process Builder, Flow, and Workflow Rules for Government
- Understanding automation tools and their appropriate use in government settings
- Building complex flows and automated processes to enhance efficiency in public sector operations
Security & Access Controls for Government
- Setting up advanced sharing and permissions to ensure secure data access
- Role hierarchies, profiles, and field-level security for robust governance
Custom Objects and Field Relationships for Government
- Managing complex data models and custom objects to support government-specific needs
- Understanding record types and relationship types for effective data management in public sector systems
Day 2: Customization & Analytics for Insightful Management for Government
Advanced Reporting & Dashboards for Government
- Creating complex reports and customizing dashboards to support data-driven decision-making in government
- Using reports for real-time data insights to enhance public sector operations
Customization and Lightning App Builder for Government
- Building custom apps and using the Lightning App Builder to meet specific government requirements
- Configuring and enhancing the user experience to improve public sector service delivery
Troubleshooting and Best Practices for Government
- Identifying and resolving common issues in government systems
- Performance optimization and best practices to ensure reliable and efficient public sector operations
Requirements
Audience
- Experienced Salesforce administrators for government agencies
- Professionals in the public sector looking to enhance their Salesforce configuration and management skills
Testimonials (5)
The way of interaction with students
izabela - BCA Polska Sp. z.o.o.
Course - Salesforce for Sales and Administration
The trainer was flexible and was always looking for our feedback. Prior to going to the next topic he wanted to make sure everybody understood what was explained in the previous one.
Valentin - PTC EASTERN EUROPE S.R.L
Course - Salesforce for Administrators
Fortunately I was 1 on 1 with my trainer. This was very good. Victor worked at my pace, he explained things clearly and I was very happy with the outcome.
Craig - Superior Minerlas
Course - Salesforce for End Users
application scenarios introduction
Rachel - ge ren
Course - Salesforce CPQ for Administrators
The style and method of Training, it was more interacting than just listening in through the whole training, She gave me chance to practically apply her teachings while she was doing the training. So i really enjoyed that, gave me all the attention and asked where and what needed her to show me and i learned so many new features and have more knowledge now than before, i also gained some confidence in doing my work and using Salesforce.
