IT Operations Analytics (ITOA) Training in US

This instructor-led, live training in US (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for government incident and problem management. By the end of this training, participants will be able to: - Understand the architecture and components of BMC Remedy ITSM. - Configure and customize forms, workflows, and applications within the Remedy platform. - Implement effective incident and problem management practices in alignment with public sector requirements. - Manage change and release processes efficiently to minimize risks and ensure compliance with governance standards. - Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management.