Olympia, WA

415 Capitol Way N, Olympia, United States, 98501

The venue is conveniently located in downtown Olympia, with ample public parking available in nearby garages and on the street. For those arriving by air, Olympia Regional Airport (OLM) is just 5 miles away, making it an ideal option for regional travelers. Attendees can also take advantage of the city’s public transit system, as the venue is within walking distance of several Intercity Transit bus routes and easily accessible from downtown Olympia transit hubs.

Explore Our Courses

Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Olympia (online or onsite) is designed for intermediate-level IT professionals who aim to effectively utilize and manage the BMC Remedy IT Service Management Suite for incident and problem management for government.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within the BMC Remedy platform.
  • Implement effective incident and problem management practices aligned with public sector requirements.
  • Manage change and release processes efficiently to minimize risks and ensure compliance with government standards.
  • Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management in a government context.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-02-02 09:30
21 hours
Olympia, WA
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-02-16 09:30
21 hours
Olympia, WA
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-03-02 09:30
21 hours
Olympia, WA
$ 4054 (Online)
$ 4054 (Classroom)

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