Concord, NH – Regus at Foundry St

20 Foundry Street, 2nd Floor, Concord, United States,  03301

The venue is located on Foundry Street in downtown Concord, a central and accessible location just off Interstate 93 and Highway 4, with secure on-site parking. From Manchester–Boston Regional Airport (MHT), about 30 minutes southwest, a taxi or rideshare ride takes approximately 25–30 minutes via I‑93 North. For attendees using public transit, Concord Coach Lines buses stop nearby on Main Street, and the Concord Trolley provides connections within the city, placing the centre just a short walk from transit drop-offs.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Concord (online or onsite) is designed for intermediate-level IT professionals who aim to effectively utilize and manage the BMC Remedy IT Service Management Suite for incident and problem management for government.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within the BMC Remedy platform.
  • Implement effective incident and problem management practices aligned with public sector requirements.
  • Manage change and release processes efficiently to minimize risks and ensure compliance with government standards.
  • Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management in a government context.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-02-02 09:30
21 hours
Concord, NH – Regus at Foundry St
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-02-16 09:30
21 hours
Concord, NH – Regus at Foundry St
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-03-02 09:30
21 hours
Concord, NH – Regus at Foundry St
$ 4054 (Online)
$ 4054 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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