Oklahoma City, OK - Regus at Robert S Kerr Ave

201 Robert S Kerr Ave, Midtown, Oklahoma City, United States, 73102

Accessible by car via I-40, I-235, or I-35. For attendees flying in, Will Rogers World Airport (OKC) is approximately 15 km away. Downtown parking is available nearby, and it’s a short walk from bus and train stations.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Oklahoma City (online or onsite) is designed for intermediate-level IT professionals who aim to effectively utilize and manage the BMC Remedy IT Service Management Suite for incident and problem management for government.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within the BMC Remedy platform.
  • Implement effective incident and problem management practices aligned with public sector requirements.
  • Manage change and release processes efficiently to minimize risks and ensure compliance with government standards.
  • Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management in a government context.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-02-02 09:30
21 hours
Oklahoma City, OK - Regus at Robert S Kerr Ave
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-02-16 09:30
21 hours
Oklahoma City, OK - Regus at Robert S Kerr Ave
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-03-02 09:30
21 hours
Oklahoma City, OK - Regus at Robert S Kerr Ave
$ 4054 (Online)
$ 4054 (Classroom)

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