Springfield, IL

427 E Monroe St, Springfield, United States, 62701

The venue is easily accessible by car via I‑55 or I‑72, taking Exit 90 (Veterans Parkway) and continuing east on Monroe Street. Parking is available at nearby Capitol and East Adams garages, along with metered street options. For those arriving by air, the Abraham Lincoln Capital Airport (SPI) is located just 6 miles away—roughly a 10 to 15-minute ride by taxi or rideshare via Clear Lake Avenue and Veterans Parkway. Public transportation is also available, with SMTD bus routes 11 and 15 stopping at 5th & Monroe, only a short walk from the venue.

Explore Our Courses

Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Springfield (online or onsite) is designed for intermediate-level IT professionals who aim to effectively utilize and manage the BMC Remedy IT Service Management Suite for incident and problem management for government.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within the BMC Remedy platform.
  • Implement effective incident and problem management practices aligned with public sector requirements.
  • Manage change and release processes efficiently to minimize risks and ensure compliance with government standards.
  • Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management in a government context.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-02-02 09:30
21 hours
Springfield, IL
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-02-16 09:30
21 hours
Springfield, IL
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-03-02 09:30
21 hours
Springfield, IL
$ 4054 (Online)
$ 4054 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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