Sacramento, CA - Promenade Circle

180 Promenade Circle, Sacramento, United States, 95834

The venue is located in Natomas Crossing just north of downtown Sacramento, easily accessed by car via I‑5 or I‑80 with free on-site parking and additional municipal lots nearby. From Sacramento International Airport (SMF), a taxi or rideshare takes about 10 minutes via Airport Boulevard and I‑5 South. Public transit users can take Sacramento Regional Transit buses that stop near Promenade Circle, followed by a short walk to the glass-fronted office building.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Sacramento (online or onsite) is designed for intermediate-level IT professionals who aim to effectively utilize and manage the BMC Remedy IT Service Management Suite for incident and problem management for government.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within the BMC Remedy platform.
  • Implement effective incident and problem management practices aligned with public sector requirements.
  • Manage change and release processes efficiently to minimize risks and ensure compliance with government standards.
  • Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management in a government context.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-02-02 09:30
21 hours
Sacramento, CA - Promenade Circle
$ 4054 (Online)
$ 5854 (Classroom)

Remedy IT Service Management (ITSM)

2026-02-16 09:30
21 hours
Sacramento, CA - Promenade Circle
$ 4054 (Online)
$ 5854 (Classroom)

Remedy IT Service Management (ITSM)

2026-03-02 09:30
21 hours
Sacramento, CA - Promenade Circle
$ 4054 (Online)
$ 5854 (Classroom)

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