Knoxville, TN – Regus First Horizon Plaza

800 S Gay St, Knoxville, United States, 37929

The venue is located in downtown Knoxville, easily accessible by car via I‑40 and I‑275, with ample on-site and nearby metered parking. From McGhee Tyson Airport (TYS), about 15 miles away, a rideshare or taxi takes around 20–25 minutes via Alcoa Highway and I‑275 North. Knoxville Area Transit (KAT) buses serve Gay Street, with routes stopping just steps from the entrance.

Explore Our Courses

Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Knoxville (online or onsite) is designed for intermediate-level IT professionals who aim to effectively utilize and manage the BMC Remedy IT Service Management Suite for incident and problem management for government.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within the BMC Remedy platform.
  • Implement effective incident and problem management practices aligned with public sector requirements.
  • Manage change and release processes efficiently to minimize risks and ensure compliance with government standards.
  • Utilize BMC Remedy's asset management capabilities for comprehensive asset lifecycle management in a government context.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-02-02 09:30
21 hours
Knoxville, TN – Regus First Horizon Plaza
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-02-16 09:30
21 hours
Knoxville, TN – Regus First Horizon Plaza
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2026-03-02 09:30
21 hours
Knoxville, TN – Regus First Horizon Plaza
$ 4054 (Online)
$ 4054 (Classroom)

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