Course Outline
Introduction to Chatbots for Government
- What are chatbots?
- History and evolution of chatbots for government use
- Use cases and applications in public sector operations
Getting Started with Dialogflow for Government
- Setting up a Dialogflow account for government agencies
- Overview of the Dialogflow interface for government users
- Creating your first chatbot for government services
Designing Chatbot Conversations for Government
- Understanding intents and entities in a governmental context
- Building conversation flows for public sector interactions
- Customizing responses to meet the needs of government stakeholders
Enhancing Chatbot Functionality for Government
- Integrating with external APIs for government systems
- Adding rich media (images, buttons, etc.) to enhance user engagement in government services
- Implementing context and follow-up intents for more effective government communication
Introduction to Microsoft Azure Bot Service for Government
- Setting up an Azure Bot Service account for government agencies
- Overview of the Azure Bot Service interface for government users
- Creating a chatbot with minimal coding for government applications
Deploying and Managing Chatbots for Government
- Deploying chatbots to various platforms (web, mobile, social media) for government services
- Monitoring chatbot interactions in a governmental setting
- Improving chatbot performance based on user feedback for better public sector operations
Case Studies and Real-World Applications of Chatbots for Government
- Successful chatbot implementations in government agencies
- Lessons learned from real-world deployments in the public sector
- Future trends in chatbot technology for government use
Summary and Next Steps for Government Chatbot Initiatives
Requirements
- Basic computer proficiency
- Interest in artificial intelligence and chatbot technology
Audience
- Novices
- Business professionals
- Technology enthusiasts
Testimonials (3)
Trainers can answer all questions and accept any queries
Dewi Anggryni - PT Dentsu International Indonesia
Course - Copilot for Finance and Accounting Professionals
Going over the various use cases and application of AI was helpful. I enjoyed the walkthrough of the various AI Agents.
Axel Schulz - CANARIE Inc
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
I liked that trainer had a lot of knowledge and shared it with us