Course Outline

Introduction to Chatbots for Government

  • What are chatbots?
  • History and evolution of chatbots
  • Use cases and applications for government

Getting Started with Dialogflow for Government

  • Setting up a Dialogflow account for government use
  • Overview of the Dialogflow interface tailored for government workflows
  • Creating your first chatbot for government applications

Designing Chatbot Conversations for Government

  • Understanding intents and entities in a government context
  • Building conversation flows that align with public sector needs
  • Customizing responses to meet regulatory requirements

Enhancing Chatbot Functionality for Government

  • Integrating with external APIs for government services
  • Adding rich media (images, buttons, etc.) to improve user engagement
  • Implementing context and follow-up intents for more effective interactions

Introduction to Microsoft Azure Bot Service for Government

  • Setting up an Azure Bot Service account for government use
  • Overview of the Azure Bot Service interface designed for government agencies
  • Creating a chatbot with minimal coding for government applications

Deploying and Managing Chatbots for Government

  • Deploying chatbots to various platforms (web, mobile, social media) for government services
  • Monitoring chatbot interactions to ensure compliance and effectiveness
  • Improving chatbot performance based on user feedback and public sector metrics

Case Studies and Real-World Applications for Government

  • Successful chatbot implementations in government agencies
  • Lessons learned from real-world deployments in the public sector
  • Future trends in chatbot technology for government use

Summary and Next Steps for Government

Requirements

  • Basic computer literacy
  • Interest in artificial intelligence and chatbot technologies

Audience

  • Beginners seeking foundational knowledge
  • Business professionals looking to enhance their skills for government applications
  • Technology enthusiasts interested in the latest advancements
 14 Hours

Number of participants


Price per participant

Testimonials (1)

Upcoming Courses

Related Categories