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Course Outline
Introduction to Chatbots for Government
- What are chatbots?
- History and evolution of chatbots
- Use cases and applications for government
Getting Started with Dialogflow for Government
- Setting up a Dialogflow account for government use
- Overview of the Dialogflow interface tailored for government workflows
- Creating your first chatbot for government applications
Designing Chatbot Conversations for Government
- Understanding intents and entities in a government context
- Building conversation flows that align with public sector needs
- Customizing responses to meet regulatory requirements
Enhancing Chatbot Functionality for Government
- Integrating with external APIs for government services
- Adding rich media (images, buttons, etc.) to improve user engagement
- Implementing context and follow-up intents for more effective interactions
Introduction to Microsoft Azure Bot Service for Government
- Setting up an Azure Bot Service account for government use
- Overview of the Azure Bot Service interface designed for government agencies
- Creating a chatbot with minimal coding for government applications
Deploying and Managing Chatbots for Government
- Deploying chatbots to various platforms (web, mobile, social media) for government services
- Monitoring chatbot interactions to ensure compliance and effectiveness
- Improving chatbot performance based on user feedback and public sector metrics
Case Studies and Real-World Applications for Government
- Successful chatbot implementations in government agencies
- Lessons learned from real-world deployments in the public sector
- Future trends in chatbot technology for government use
Summary and Next Steps for Government
Requirements
- Basic computer literacy
- Interest in artificial intelligence and chatbot technologies
Audience
- Beginners seeking foundational knowledge
- Business professionals looking to enhance their skills for government applications
- Technology enthusiasts interested in the latest advancements
14 Hours
Testimonials (1)
I liked that trainer had a lot of knowledge and shared it with us