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Course Outline
Basic Change Strategies
- How do we determine the current state of operations?
- Once this determination is made, we can begin planning for change, which will involve:
- Planning to Compete: challenging competitors and market dynamics
- Planning to Secure: protecting our existing position
The 9 Change Principles in Detail
- Compelling Reason for Change
- Clear Vision and Objectives
- Context for Change
- Momentum
- Stakeholder Engagement
- Alignment
- Embedding Change
- Effective Sponsorship
- Emotional Responses to Change
Resistance to Change
- Why do individuals resist change?
- What are the potential benefits of resistance to change for government operations?
Team Development through a Change Process
- What challenges do teams face in change environments?
- What are the potential benefits of resisting change for team development?
Handling Conflict
- What steps should be taken when change initiatives encounter difficulties?
- How should conflict during the change process be managed for government operations?
Action Planning
- Development of an actionable Change Plan for a specific area of the organization
14 Hours
Testimonials (1)
Case studies and practical training to work with gained knowledge