Change Management - Dealing with change Training Course

Audience:

This course is designed for all staff requiring a comprehensive understanding of the Change Process to achieve optimal results for government operations within their respective areas.

Format of the Course

The course format includes a combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

At the end of this course, attendees will be able to:

• Explain the fundamental Change Strategies that underpin the planning for change in a government organization
• Understand the use and application of the 9 Change Principles for government
• Construct a Change Plan suitable for their part of the government operation

This comprehensive one-day course is designed to equip senior leaders and decision-makers with the tools, strategies, and confidence necessary to lead organizational change initiatives effectively for government. The course addresses both the technical and human aspects of change, ensuring that participants can navigate resistance, inspire commitment, and achieve sustainable transformation. By integrating theory, real-world case studies, and practical exercises, attendees will gain a clear roadmap to initiate, manage, and embed change within their public sector organizations.

As the pace of change accelerates with digital business and Business 3.0, organizational boundaries and alliances are constantly evolving. To thrive in this new knowledge economy, teams and individuals must develop the skills to resolve conflicts effectively while maintaining long-term relationships. Unfortunately, most professionals receive limited training in effective conflict resolution, leading to situations where conflict is either avoided, responses are passive-aggressive, or worse, bullying becomes a dominant means of addressing disputes.

This instructor-led, live training (onsite or remote) is aimed at executives, leaders, teams, and business individuals who wish to enhance their conflict resolution skills using practical, easy-to-follow yet highly effective models. By the conclusion of the course, participants will gain hands-on experience with 14 powerful tools designed to resolve conflicts while fostering positive workplace relationships.

By the end of this training, participants will be able to:

• Identify the five stages of effective conflict resolution.
• Establish a framework for addressing conflict proactively.
• Manage themselves positively during conflict situations.
• Utilize proven methods to resolve conflicts more efficiently and effectively.
• Rehearse conflict scenarios to achieve better outcomes.
• Learn from past conflicts to approach future disputes differently.

The program includes simulations, role-playing activities, and interactive workshops to provide the necessary practical experience. The course emphasizes fun, interactive, practical, visual, and analogy-based learning to help embed the models while maintaining a fast pace. Participants can expect discussions on topics ranging from architecture to emotions, conflict preparation, historical psychology, Harvard Business models, yogic breathing techniques, kidnapping scenarios, rice cultivation, seating arrangements, and literary references like Les Miserables.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice sessions.

Course Customization Options for Government

• To request a customized training tailored to specific needs, please contact us to arrange.

In many instances, individuals believe they must learn a new process, tip, or technique to impress others, secure a promotion, or achieve excellence. However, it is often more effective to change one's underlying beliefs. These beliefs are persistent thoughts that subconsciously influence and govern our actions.

This concise course demonstrates how to modify behaviors by addressing the belief component of the cycle rather than focusing solely on behavior—leading to natural and sustainable changes in action.

There is a common misconception that we must first act in a certain way (do) to achieve great results (get), which then allows us to become the person we aspire to be (be). In reality, it is essential to first adopt the standards and worldview of the desired persona. Once these beliefs are internalized, our behaviors will naturally align, resulting in improved outcomes.

This approach is particularly relevant for government professionals seeking to enhance their performance and contribute more effectively to public sector workflows, governance, and accountability.

This instructor-led, live training in US Empire (online or onsite) is aimed at government employees who wish to manage their stress effectively and achieve a calmer, clearer, and more energetic state in their daily professional life.

By the end of this training, participants will be able to:

• Understand the two types of stress: distress and eustress.
• Identify personal indicators and strategies for relieving stress.
• Develop a plan with specific routines to enhance calm, clarity, and energy while minimizing accumulated stress throughout the day.
• Shift negative emotions and boost positive ones using proven techniques.
• Address stress-inducing, disempowering beliefs related to work, life, and relationships for government.

Kanban Management Professional 1 (KMP1) is a highly interactive two-day course that combines instruction, group discussions, and a fully immersive simulation to illustrate how the Kanban Method helps individuals, teams, and organizations manage and improve the delivery of products and services to their customers. The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change, starting with what you do now and pursuing gradual improvement while respecting current roles, responsibilities, and job titles, and encouraging leadership at all levels. This approach allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programs.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visualizations
- Identify and prioritize improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is designed for anyone involved in product development or knowledge work within government agencies. This includes, but is not limited to:
Program and delivery managers
Product and project managers
Product developers, software developers, and testers
Personnel working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile methodologies for government

John Kotter authored "Leading Change," which examines the strategies individuals use to transform their organizations. Kotter introduced an eight-step change management framework designed to assist leaders in navigating transformational change.

This instructor-led, live training in US Empire (online or onsite) is aimed at managers, business owners, and strategists who are planning to implement Kotter's 8-step model for government in their respective organizations.

Who should attend: Managers interested in enhancing productivity through the implementation of 5S and who want to ensure they are starting this essential concept correctly.

This training program has been developed for professionals from all sectors, including dental clinics, laboratories, offices, etc. It is designed to offer practical guidance on implementing 5S, rather than serving academic purposes.

The course is targeted at leaders and change agents who aim to introduce 5S effectively.

Each participant will have the opportunity to gain hands-on experience through various exercises that demonstrate the effectiveness of 5S.

Upon completing the training, you will:

• Understand how 5S works and improve efficiency by 10 to 30%
• Be able to identify sources of waste and enhance profitability
• Comprehend the rationale behind the five-step process and know how to implement it
• Have the tools and procedures necessary to improve processes
• Develop a concrete plan to introduce 5S to your workplace

If you are considering improving workplace efficiency, increasing orders, and enhancing customer satisfaction while also improving safety, this course is essential for government and organizational success.

This instructor-led, live training (online or onsite) is designed for government professionals at the beginner to intermediate level who aim to introduce, implement, and sustain 5S practices effectively within their organizations for government.

The McKinsey 7-S model is well-suited for assessing the coherence and alignment of an organization rather than supporting deep analytical tasks or significant transformations. If you recognize the need for change but are uncertain about the specific steps to take, this change management framework is particularly useful.

This instructor-led, live training (available online or onsite) is designed for managers, business owners, and strategists who are planning to implement the McKinsey 7-S model within their respective organizations for government.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practical applications.

Course Customization Options

• To request a customized training for government, please contact us to arrange.

Are you facing challenges in implementing Agile within your organization? Is the change too rigid? Are your teams feeling overwhelmed and less productive, yet resistant to a radical transformation?

Consider the “Alternative Path to Agility” by adopting an evolutionary and humane Change Management Method. This approach does not overhaul your existing processes but rather enhances them.

The Kanban Method offers pragmatic, actionable, evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This enables organizations to gradually evolve business processes, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programs.

If your team is feeling overburdened, Kanban can help you regain control of your work. Kanban introduces a dynamic approach to managing processes and identifying bottlenecks.

This training equips you with the skills and knowledge needed to apply Kanban in your work, teaching you how to prioritize tasks, defer others, and eliminate items from your to-do list permanently.

Learning Outcomes

This 1-day course introduces the fundamentals of the Kanban Method® and serves as the entry point for an alternative path to agility.

Participants will gain a familiarity with the Kanban Method, including how to design and implement a basic Kanban board. They will understand work item types and associated risks, explore various Team Kanban board designs and styles, and learn how to select the most suitable design for their context. Additionally, they will be aware of the training roadmap and the value and benefits at each stage of this “alternative path to agility.”

Who Should Attend

This course is designed for any professional in a product development or knowledge work environment who seeks to understand how Kanban can enhance working environments. It is applicable across multiple functions within an organization, from senior leaders interested in Lean Management to team members looking to improve their practices. Previous attendees have held roles such as:

• Senior Leadership Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product and Software Developers and Testers
• Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals

Govtra is committed to providing tailored solutions for government organizations, ensuring that the training aligns with public sector workflows, governance, and accountability.