Course Outline
Introduction
Overview of Marketing for Government
- Core Concepts
Customer Satisfaction for Government
- Consumer Buying
- Organizational Buying
- Customer Relationship Management (CRM)
- Customer Satisfaction Analysis System (CSAS)
- Market Partitioning, Target Market, and Market Positioning
- Case Studies
Marketing Environment Analysis for Government
- Macro Environment Analysis
- Microenvironmental Analysis
- SWOT Analysis
- Case Studies
Marketing Strategy for Government
- 3C - Company, Customer, and Competition
- Case Studies
Common Sales Skills for Government
- Case Studies
The 4Ps of Marketing Mix for Government
- Product
- Brand and Trademark
- Price
- Place
- Promotion
The 4Cs of Marketing Mix for Government
- Customer
- Cost
- Convenience
- Communication
The 4Rs of Marketing Mix for Government
- Relevance
- Reaction
- Relationship
- Reward
The 4Is of Marketing Mix for Government
- Interesting
- Interests
- Interaction
- Individuality
The Marketing Plan for Government
- Plan Formulation
- Plan Execution
- Plan Diagnosis
- Case Studies
Marketing Planning for Government
- Writing Skills of Marketing Programs
- Case Studies
New Developments in Marketing for Government
- International Marketing
- Digital Marketing
- Integrated Marketing
- Case Studies
Summary and Conclusion for Government
Requirements
- No prior experience is necessary.
Intended Audience
- Marketing Managers
- Marketing Professionals
- Entrepreneurs
Testimonials (3)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
Responses with solutions and practical use.
Agnieszka - AIRBUS HELICOPTERS POLSKA SP. Z O.O.
Course - Google AdWords: Beginner to Advanced
She was able to answer everyones questions easily...Clearly indication of her expertise.