Course Outline

Introduction

Overview of Marketing for Government

  • Core Concepts

Customer Satisfaction for Government

  • Consumer Buying
  • Organizational Buying
  • Customer Relationship Management (CRM)
  • Customer Satisfaction Analysis System (CSAS)
  • Market Partitioning, Target Market, and Market Positioning
  • Case Studies

Marketing Environment Analysis for Government

  • Macro Environment Analysis
  • Microenvironmental Analysis
  • SWOT Analysis
  • Case Studies

Marketing Strategy for Government

  • 3C - Company, Customer, and Competition
  • Case Studies

Common Sales Skills for Government

  • Case Studies

The 4Ps of Marketing Mix for Government

  • Product
    • Brand and Trademark
  • Price
  • Place
  • Promotion

The 4Cs of Marketing Mix for Government

  • Customer
  • Cost
  • Convenience
  • Communication

The 4Rs of Marketing Mix for Government

  • Relevance
  • Reaction
  • Relationship
  • Reward

The 4Is of Marketing Mix for Government

  • Interesting
  • Interests
  • Interaction
  • Individuality

The Marketing Plan for Government

  • Plan Formulation
  • Plan Execution
  • Plan Diagnosis
  • Case Studies

Marketing Planning for Government

  • Writing Skills of Marketing Programs
  • Case Studies

New Developments in Marketing for Government

  • International Marketing
  • Digital Marketing
  • Integrated Marketing
  • Case Studies

Summary and Conclusion for Government

Requirements

  • No prior experience is necessary.

Intended Audience

  • Marketing Managers
  • Marketing Professionals
  • Entrepreneurs
These guidelines are designed to facilitate effective communication and engagement for government initiatives, ensuring that all stakeholders can participate without requiring specialized background knowledge.
 14 Hours

Number of participants


Price per participant

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