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Course Outline
Marketing Introduction for Government
- Historical Development
- Identifying Your Current Phase
- Drawing Your Own Development Path
Failures in Marketing for Government
- Common Marketing Failures
- Strategies to Avoid Failures
- Practical Exercises for Government Agencies
Success Stories for Government
- Case Studies of Successful Organizations
- Internal Perspectives and Best Practices
- External Perspectives and Stakeholder Feedback
- Advertising and Brand Management in the Public Sector
- Lessons Learned for Government Applications
The Customer in Government Services
- Customer-Centric Approach in Government
- Understanding and Engaging with Your Constituents
- Customer Insights and Behavioral Analysis
- Enhancing Customer Satisfaction in Public Services
Analyses for Government Marketing and Business
- Evaluating Your Marketing and Business Strategies
- Structuring and Implementing Improvements for Government Operations
- Developing a Tailored Strategy for Government Agencies
Actionable Steps for Government
- Tackling Minor Issues Efficiently
- Timely and Effective Decision-Making
- Creating Unique Value Propositions in Government Services
Leadership Development for Government
- Becoming a Strong Leader in the Public Sector
- Cultivating a Leadership Mindset for Government Professionals
Requirements
No prior knowledge is required for government participants.
28 Hours
Testimonials (2)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
She was able to answer everyones questions easily...Clearly indication of her expertise.