Course Outline

Marketing Introduction for Government

  • Historical Development
  • Identifying Your Current Phase
  • Drawing Your Own Development Path

Failures in Marketing for Government

  • Common Marketing Failures
  • Strategies to Avoid Failures
  • Practical Exercises for Government Agencies

Success Stories for Government

  • Case Studies of Successful Organizations
  • Internal Perspectives and Best Practices
  • External Perspectives and Stakeholder Feedback
  • Advertising and Brand Management in the Public Sector
  • Lessons Learned for Government Applications

The Customer in Government Services

  • Customer-Centric Approach in Government
  • Understanding and Engaging with Your Constituents
  • Customer Insights and Behavioral Analysis
  • Enhancing Customer Satisfaction in Public Services

Analyses for Government Marketing and Business

  • Evaluating Your Marketing and Business Strategies
  • Structuring and Implementing Improvements for Government Operations
  • Developing a Tailored Strategy for Government Agencies

Actionable Steps for Government

  • Tackling Minor Issues Efficiently
  • Timely and Effective Decision-Making
  • Creating Unique Value Propositions in Government Services

Leadership Development for Government

  • Becoming a Strong Leader in the Public Sector
  • Cultivating a Leadership Mindset for Government Professionals

Requirements

No prior knowledge is required for government participants.

 28 Hours

Number of participants


Price per participant

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