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Course Outline
Core Principles of Change Management
- The nature of organizational transformation
- Defining change and identifying causes of initiative failure
- Classifications of organizational change
- Leadership responsibilities during the transition period
2. Established Change Management Frameworks
- Review of foundational models (e.g., Kotter, ADKAR, Lewin)
- Application of frameworks in operational settings for government
- Constraints associated with model-centric approaches
3. Stakeholder Management in Transformation
- Identification of relevant stakeholders
- Assessment of impact levels and attitudes
- Strategies for effective engagement
4. Communication Protocols During Change
- The function of formal and informal communication channels
- Ensuring consistency in messaging
- Promoting transparency and building trust
Implementation Strategies
- Managing resistance to change
- Origins of resistance
- Common employee responses
- Mitigating fear and uncertainty
2. Planning Change Management Activities for government
- Development of action roadmaps and schedules
- Definition of roles and responsibilities
- Evaluation of effectiveness through success metrics
3. Support for Managers and Teams
- The critical role of middle management
- Coaching methods and feedback mechanisms
- Reinforcing and sustaining transformation efforts
4. Case Studies
- Analysis of successful and unsuccessful change initiatives
- Practical insights and lessons learned
Requirements
- Demonstrated expertise in leadership, management, or project and team coordination capacities.
- Foundational Knowledge: A basic comprehension of project management principles and corporate organizational frameworks.
- Professional Disposition: Willingness to evaluate personal experiences regarding organizational change and transitions.
Audience
- Senior and middle-tier executive leadership.
- Team Leads and Scrum Masters.
- Project Managers.
- Business Analysts and consultants responsible for deploying new solutions.
14 Hours
Testimonials (2)
Equipped with examples
Bobby Darmawan - Indonesia Financial Group
Course - Digital Insurance Business (Insurtech)
Friendly, plenty of breaks to think about what we have learnt and lovely guy.