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Course Outline

Core Principles of Change Management

  1. The nature of organizational transformation
  • Defining change and identifying causes of initiative failure
  • Classifications of organizational change
  • Leadership responsibilities during the transition period

2. Established Change Management Frameworks

  • Review of foundational models (e.g., Kotter, ADKAR, Lewin)
  • Application of frameworks in operational settings for government
  • Constraints associated with model-centric approaches

3. Stakeholder Management in Transformation

  • Identification of relevant stakeholders
  • Assessment of impact levels and attitudes
  • Strategies for effective engagement

4. Communication Protocols During Change

  • The function of formal and informal communication channels
  • Ensuring consistency in messaging
  • Promoting transparency and building trust

Implementation Strategies

  1. Managing resistance to change
  • Origins of resistance
  • Common employee responses
  • Mitigating fear and uncertainty

2. Planning Change Management Activities for government

  • Development of action roadmaps and schedules
  • Definition of roles and responsibilities
  • Evaluation of effectiveness through success metrics

3. Support for Managers and Teams

  • The critical role of middle management
  • Coaching methods and feedback mechanisms
  • Reinforcing and sustaining transformation efforts

4. Case Studies

  • Analysis of successful and unsuccessful change initiatives
  • Practical insights and lessons learned

Requirements

  • Demonstrated expertise in leadership, management, or project and team coordination capacities.
  • Foundational Knowledge: A basic comprehension of project management principles and corporate organizational frameworks.
  • Professional Disposition: Willingness to evaluate personal experiences regarding organizational change and transitions.

Audience

  • Senior and middle-tier executive leadership.
  • Team Leads and Scrum Masters.
  • Project Managers.
  • Business Analysts and consultants responsible for deploying new solutions.
 14 Hours

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