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Course Outline
1 - GETTING STARTED
- Welcome and Introductions
- Administrative Details
- The Parking Lot for Unaddressed Items
- Workshop Objectives for Government Professionals
2 - CREATING THE PROGRAM
- Conducting a Needs Analysis for Government
- Developing the Basic Outline
- Research, Writing, and Editing Processes
3 - CHOOSING YOUR DELIVERY METHODS
- Fundamental Methods
- Advanced Delivery Techniques
- Key Criteria for Selection in Government Settings
4 - VERBAL COMMUNICATION SKILLS
- Distinguishing Between Listening and Hearing
- Effective Questioning Techniques
- Communicating with Authority
5 - NON-VERBAL COMMUNICATION SKILLS
- Understanding Body Language
- The Importance of Delivery, Not Just Content
6 - OVERCOMING NERVOUSNESS
- Mental Preparation Strategies
- Physical Relaxation Techniques for Government Presenters
- Projecting Confidence in Front of an Audience
7 - CREATING FANTASTIC FLIP CHARTS
- Necessary Tools and Materials
- The Benefits of Pre-Writing for Government Workshops
- Appropriate Use of Colors
- Developing a Backup Plan
8 - CREATING COMPELLING POWERPOINT PRESENTATIONS
- Necessary Tools and Software
- Tips and Best Practices for Government Presentations
- Creating a Contingency Plan
9 - WOW 'EM WITH THE WHITEBOARD
- Traditional and Digital Whiteboards for Government Use
- Effective Use of Colors
- Developing a Backup Strategy
10 - VIBRANT VIDEOS AND AMAZING AUDIO
- Necessary Equipment and Software
- Tips and Tricks for Government Media
- Creating a Contingency Plan
11 - PUMPING IT UP A NOTCH
- Incorporating Humor Appropriately
- Fostering Interactive Discussions
- Managing Audience Questions Effectively
12 - WRAPPING UP
- Concluding Remarks and Insights from Experts
- Review of the Parking Lot Items
- Reflection on Key Takeaways and Lessons Learned for Government Professionals
- Completion of Action Plans and Evaluations
Requirements
No prerequisites are required for government participation in this program.
7 Hours
Testimonials (3)
interaction and discussion with each other in different groups, together with some games.
- Netherlands Business Support Office (NBSO) Indonesia
Course - High-Impact Communication Skills
The people aspect: How important it is to try to find out what the audience is expecting and what questions they could ask. And how important my attitude towards presenting and the audience is for the success of the presentation. I think I understand now much better how to have successfull presentations and the importance of regular training/preparation.
Manuel Wymann
Course - Presenting with Confidence
Useful practical situations, great trainer and organisation