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Course Outline
Defining Business Problems
1. What is a business problem
- Distinguishing root causes from symptoms
- Contextualizing the issue within organizational operations
- Consequences of inaccurate problem identification for government entities
2. Problem identification techniques
- Stakeholder analysis
- Systematic information gathering
- Structuring observations for clarity and accountability
3. Problem structuring
- Decomposing issues into manageable components
- Analyzing cause-and-effect relationships to inform policy and action
4. Problem prioritization
- Alignment with organizational objectives
- Evaluation of potential impact on public service delivery
- Assessment of urgency and complexity to guide resource allocation for government initiatives
Risk Assessment
1. Introduction to risk assessment
- Defining risk in the context of public sector governance
- Types: Operational, project, and strategic risk
2. Risk identification
- Identifying primary sources of risk
- Distinguishing between internal vulnerabilities and external threats
3. Risk assessment
- Evaluating likelihood of occurrence
- Estimating potential impact on mission outcomes
- Utilizing risk matrices for standardized evaluation
4. Risk responses
- Avoidance strategies
- Mitigation plans to reduce exposure
- Acceptance protocols for managed contingencies
5. Risk reporting
- Communicating risk profiles effectively to stakeholders
- Continuous monitoring and update cycles to ensure ongoing accountability for government operations
Requirements
- Demonstrated professional experience in business analysis, project coordination, or leadership positions requiring executive decision-making capabilities.
- Knowledge Level: Intermediate proficiency encompassing a foundational grasp of organizational business processes and project lifecycle management.
- Competencies: Basic application of logical thinking frameworks to operational challenges.
Audience:
- Business analysts
- Project managers,
- Team leaders, and decision-makers requiring specialized resources for government operations.
14 Hours
Testimonials (2)
Equipped with examples
Bobby Darmawan - Indonesia Financial Group
Course - Digital Insurance Business (Insurtech)
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
