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Duration 14 hours
Course Outline
Foundations of Public Management
Leadership Competencies in Contemporary Governance
Supervision of Workforce Units
- Administrative approaches and styles
- Aligning leadership methodologies with stages of team maturity
- Assessment of optimal leadership profiles and self-analysis of management styles
- Evaluation of personal strengths and weaknesses in a leadership role, including identification of areas for professional growth
- Attributes of high-performing teams for government operations
- Coordination of tasks to meet established strategic objectives
Organizational Communication Standards
- Foundations of verbal and nonverbal exchange
- Individual communication styles and their impact
- Identification and mitigation of communication obstacles
- Effective inquiry and questioning techniques
- Practices for active listening
- Delivering constructive and professional critique
- Methodologies for providing performance feedback
- Resolving complex situations during interactions
- Structuring internal communication networks
- Optimization of information flow models
Techniques for Resolving Disputes Within Teams
- Nature and classification of workplace conflicts
- Primary sources of organizational disagreement
- Behavioral approaches to managing disputes and appropriate conduct
- Leveraging conflict for assertive development and team improvement
- Strategic frameworks for navigating conflict situations
- Comprehensive conflict management practices
- Core methods for achieving resolution
- Emotional regulation during disputes
- Overcoming verbal and nonverbal barriers to effective resolution
Motivating and Inspiring Teams
- Foundations of employee engagement
- Factors driving motivation within organizational structures
- Classifications of motivational drivers
- Principles governing economic incentives
- Utilization of intangible resources for motivation
- Psychological frameworks for fostering engagement
- Integration of feedback and performance evaluation
- The role of language in sustaining motivation
Effective Time Management and Resource Utilization
- Application of the time management matrix
- Personal time control and elimination of productivity disruptors
- Techniques for strategic time planning
- Proper delegation of duties and authority
Coaching Methodologies
- Definition and practical application of coaching
- Roles and responsibilities of individual participants
- Providing detailed and substantive feedback
Course Synthesis
Requirements
This course is general in scope and does not require prior specialized knowledge or technical expertise for participation.
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group