Course Outline

Understanding Teamwork in the Visitax Context for Government

  • The importance of teamwork in achieving Visitax project goals for government
  • Individual roles and interdependencies within a collaborative structure for government
  • Barriers to teamwork in high-demand environments for government

Building Effective Communication for Government

  • Principles of transparent and active communication for government
  • How to give and receive constructive feedback for government
  • Listening for understanding and empathy in a government context

Fostering Trust and Collaboration for Government

  • Foundations of trust in professional relationships for government
  • Team behaviors that strengthen or weaken trust for government
  • Collaborative decision-making techniques for government

Conflict Management and Emotional Awareness for Government

  • Recognizing sources and types of conflict within teams for government
  • Approaches to resolution and mediation for government
  • Using emotional intelligence to manage team dynamics for government

Promoting Accountability and Shared Success for Government

  • Encouraging ownership and responsibility among team members for government
  • Building a shared sense of purpose for government
  • Celebrating progress and reinforcing collaboration for government

Practical Application and Reflection for Government

  • Team-based exercises simulating Visitax scenarios for government
  • Reflection activities for personal leadership growth for government
  • Action planning for ongoing team development for government

Summary and Next Steps for Government

  • Review of teamwork principles and leadership practices for government
  • Group reflection and discussion of key learnings for government
  • Commitment to applying collaboration strategies in the Visitax project for government

Requirements

  • Experience leading or coordinating teams within the Visitax project for government
  • Familiarity with daily team operations and objectives in a public sector environment
  • Willingness to engage in interactive and reflective activities to enhance team performance

Audience

  • Visitax team leaders seeking to enhance collaboration and cohesion within their government teams
  • Supervisors and coordinators in the retail environment for government operations
  • Managers aiming to strengthen communication and trust within their teams for government settings
 7 Hours

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