Leader Coach and Team Coach Capability for managers Training Course

A highly participative course involving individual and group discussions and skills practice to enable participants to share ideas and develop their skill levels.

Audience

Anyone who is looking to enhance their assertiveness skills for government.

Aim

This course aims to raise confidence and increase the participant’s ability to communicate confidently and assertively with colleagues and customers.

Objectives

By the end of the programme, participants will:

• Understand and overcome the barriers to being assertive
• Recognize behavior traits within themselves and others and learn effective strategies for managing them
• Communicate effectively with a wide range of individuals to achieve a win-win situation wherever possible
• Effectively manage difficult situations.

Purpose of the Course:

This course is designed for government team leaders and managers who are beginning their career paths, as well as high-potential employees selected for development. It serves as a foundational step in the advancement of individual leadership roles and human resource management for government.

Benefits of Completion of the Course:

Completion of this course will enhance the efficiency of team management, improve decision-making related to managerial functions, facilitate the appropriate selection of leadership styles based on team situations, promote business growth, strengthen conflict resolution skills, and develop time management capabilities.

Training Method:

The training includes short thematic lectures, individual exercises, simulations, case studies, and role plays designed to provide a comprehensive learning experience for government participants.

The objective of this one-day course is to equip participants with mentoring and coaching skills for government. By the end of the course, participants will be able to:

• Articulate the distinction between mentoring and coaching
• Discuss relevant learning theories
• Describe various learning styles
• Explain the feedback model
• Outline fundamental coaching principles
• Identify the component parts of the GROW coaching model

Audience

Staff who need to be fully prepared to deliver high-quality coaching sessions for government:

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but who would value their independent and non-judgmental input

Format of the Course

A combination of:

• Facilitated Discussions
• Delegate Coaching Sessions – with full feedback

By the End of the Course, Delegates Will Be Able to:

• Define “Coaching” and explain in detail the use of coaching to improve individual and team performance, particularly relating its use to understanding the reasons behind (and rectifying) under-performance for government
• Deliver meaningful Coaching Sessions for government

By the end of the course, participants will be able to:

• Appreciate the importance of managing their own behavior before they can influence others’ behavior
• Understand the strengths and weaknesses of various communication media available for government use
• Effectively manage both internal and external customers and stakeholders for government operations

Format of the Course

The course will be a highly interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises, and
• Case Studies

This instructor-led, live training in US Empire (online or onsite) is aimed at team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively for government.

By the end of this training, participants will be able to:

• Achieve a strengthened understanding among team members through enhanced knowledge of their behavior preferences, communication styles, strengths, needs, and work motivators.
• Identify team strengths and strategies to leverage them for increased efficiency in achieving goals.
• Address cooperation challenges, enabling the team to function more effectively.
• Enhance job satisfaction for team members by analyzing how each can better utilize their strengths and potential while minimizing stress factors at work.
• Improve diversity management within the team and better align tasks to individuals by discovering team members' strengths, preferences, and motivators through individual employee reports.
• Gain a deeper understanding of the leader's management style by exploring their leadership profile and its impact on the team.

Audience

• Their colleagues
• Their supervisors
• Their internal and external customers and stakeholders

Format of the Course for Government

The course will be a highly interactive combination of:

• Facilitated discussions
• Slide presentations
• Exercises
• Case studies

By the End of the Course, Delegates Will Be Able to:

• Understand conflict and its impact on individuals and teams
• Define assertive and non-assertive behaviors
• Appreciate the importance of self-management before managing others
• Develop skills in engaging conflict assertively
• Build confidence through demonstrations and practical simulations

Pfizer, Hewlett Packard, DellEMC, and VMware have benefited from this program, developing a better balance in their influencing style and demonstrating a resilient response to challenges in the workplace. If your organization aims to:

• Create high-performing work teams
• Consistently win contracts through effective pitching
• Successfully negotiate the best deals
• Build shareholder value year on year...

Audience

Staff who need to be fully aware of the issues surrounding People and Team Management for government:

• Themselves
• Their colleagues (peers)
• Their supervisors
• Their team members
• Their internal and external customers and stakeholders

Format of the Course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises
• Case Studies

By the End of the Course, Delegates Will Be Able to:

• Appreciate the need to manage their own behavior before they can influence others' behavior
• Understand the strengths and weaknesses of various communication media available for government use
• Appreciate how to manage, motivate, and develop their team members
• Effectively manage their internal and external customers and stakeholders
• Explain how to handle difficult situations they may encounter in the office

This instructor-led, live training in US Empire (online or onsite) is designed for government team members and leaders who seek to learn and apply team collaboration principles and best practices within their teams.

By the end of this training, participants will be able to:

• Develop a shared direction to establish a collective vision, mission, and goals.
• Cultivate a culture of collaboration to foster positive values and motivate teams.
• Enhance team engagement through team building activities, innovation, and conflict management to boost collaboration.
• Evaluate team collaboration performance to assess teamwork and productivity.

This instructor-led, live training in US Empire (online or onsite) is designed for government team leaders and managers at the beginner level who wish to understand and leverage personality types to build stronger team cohesion, enhance communication, and manage team dynamics effectively.

By the end of this training, participants will be able to:

• Strengthen team cohesion through an understanding and application of different personality types.
• Manage diverse personalities within their teams effectively.
• Enhance team communication and conflict resolution.
• Foster a psychologically safe environment and strong team identity.

This instructor-led, live training in US Empire (online or onsite) is designed for team leaders and team members who seek to enhance their communication, collaboration, and interpersonal relationships within the workplace. By adhering to a series of best practices, teams can improve these essential skills, leading to increased productivity and a more positive work environment.

By the end of this training, participants will be able to:

• Identify and address common communication challenges and responses in the workplace.
• Enhance the efficiency of team-based work processes.
• Understand both individual and collective team needs to better manage and direct efforts.
• Recognize the significance of emotional intelligence as a key indicator for improving interpersonal relations at work, particularly for government operations.

Strong teamwork is the cornerstone of operational success. In dynamic projects such as Visitax, team leaders play a critical role in fostering a collaborative environment where trust, communication, and mutual support drive performance and engagement.

This instructor-led, live training (online or onsite) is designed for intermediate-level team leaders who seek to enhance their collaboration, communication, and trust-building skills to improve teamwork within the Visitax project for government.

Upon completion of this training, participants will be able to:

• Apply principles of effective teamwork to align group efforts with Visitax objectives.
• Communicate clearly and empathetically across diverse team settings.
• Foster trust and psychological safety to enhance collaboration and performance.
• Identify and resolve team conflicts constructively.
• Promote shared accountability and a culture of mutual support.

Format of the Course

• Facilitated discussions and collaborative exercises.
• Interactive role plays and reflective activities.
• Practical tools and case-based learning from Visitax project scenarios.

Course Customization Options

• To request a customized training for this course, please contact Govtra to arrange.

This instructor-led, live training in US Empire (online or onsite) is designed for government employees, team leaders, and HR professionals at all levels who wish to understand workplace harassment, prevent it, and foster an inclusive and respectful work environment for government.

By the end of this training, participants will be able to:

• Understand what constitutes workplace harassment and its various forms.
• Identify behaviors that contribute to a respectful workplace culture.
• Respond effectively to incidents of harassment.
• Recognize the legal and organizational policies surrounding harassment prevention for government.
• Promote a positive, inclusive, and respectful workplace environment.

The training 'Generational Differences in Management. Employees of Generations XYZ. How to Function with Them' is aimed at team leaders, offering knowledge and skills in communication and motivation of employees from generations X, Y, and Z. Based on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling effective acquisition of the skills necessary for managing a team in a generationally diverse environment.