Course Outline
Introduction
- The critical role of communication in organizational success for government
- The evolution of teams within governmental structures
- An overview of emotional intelligence
Communication
- Identifying areas for improvement in communication processes for government
- Strategies to enhance communication effectiveness
- Maintaining objectivity and avoiding personal biases
- Expressing intended messages clearly and concisely
- The impact of emotions on communication
- The significance of empathy in fostering effective interactions
Teamwork
- Contrasting efficient and inefficient teams within government settings
- Establishing a shared mission and vision
- Recognizing individual team members' needs and contributions
- Setting clear goals and monitoring performance
- Achieving synergy through collaborative efforts
Managing a Team
- The pivotal role of leadership in government teams
- Taking ownership and accountability for team challenges
- Demonstrating exemplary behavior as a leader
- Conducting concise, engaging, and productive meetings
- Evaluating progress and adjusting strategies as needed
- Nurturing the development of future leaders within government
Emotional Intelligence
- An introduction to emotional intelligence in a governmental context
- Assessing levels of emotional intelligence among team members
- Leveraging emotions to enhance relationships and performance
- Identifying diverse personality types within the team for government
- Developing emotional intelligence through practical tools and techniques
Summary and Conclusion
Requirements
- Experience collaborating within a team environment for government
Audience
- Team leaders and members
- Managers
Testimonials (7)
Training Management and Training Lectures
Tahsina - Ministry of Civil Aviation and Tourism
Course - Communication and Teamwork
Training Management
Md. Mehedi - Ministry of Civil Aviation and Tourism
Course - Communication and Teamwork
The way how all the day was conducted, well structured and giving us space to talk about important subjects (space that we usually don't have).
Manoela - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
It is interactive and give us the chance to practice what we just learned
Ohana - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
It was well paced.
Francisco - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
To know what my colleagues think and how we relate in certain topics/problems. Also to be aware of other topics that I dont always pay attention to naturally
Liv - Enhesa NV-Sucursal em Portugal
Course - Communication and Teamwork
Been able to understand a bit mor about yourself and how can you improve your communication skills, was amazing.