Course Outline
Introduction
- The critical role of communication in organizational success for government
- The evolution of teams within governmental structures
- An overview of emotional intelligence
Communication
- Identifying areas for improvement in communication processes for government
- Strategies to enhance communication effectiveness
- Maintaining objectivity and avoiding personal biases
- Expressing intended messages clearly and concisely
- The impact of emotions on communication
- The significance of empathy in fostering effective interactions
Teamwork
- Contrasting efficient and inefficient teams within government settings
- Establishing a shared mission and vision
- Recognizing individual team members' needs and contributions
- Setting clear goals and monitoring performance
- Achieving synergy through collaborative efforts
Managing a Team
- The pivotal role of leadership in government teams
- Taking ownership and accountability for team challenges
- Demonstrating exemplary behavior as a leader
- Conducting concise, engaging, and productive meetings
- Evaluating progress and adjusting strategies as needed
- Nurturing the development of future leaders within government
Emotional Intelligence
- An introduction to emotional intelligence in a governmental context
- Assessing levels of emotional intelligence among team members
- Leveraging emotions to enhance relationships and performance
- Identifying diverse personality types within the team for government
- Developing emotional intelligence through practical tools and techniques
Summary and Conclusion
Requirements
- Experience collaborating within a team environment
Audience
- Team leaders and members for government
- Managers
Testimonials (7)
He took ideas and concepts that can seem complicated and made them simple and achievable. Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Donna Fuentes - Digitunity
Course - Communication and Teamwork
Interactive, thought provoking and fun.
Meredith Wynne - Digitunity
Course - Communication and Teamwork
Simplicity, focus on areas most needed, new approaches
Karisa Tashjian - Digitunity
Course - Communication and Teamwork
Kevin's transparency, willingness, and curiosity, with just enough pushback to create movement and get people thinking ...It was a nice combination of visuals, interaction, and kept everyone thinking without being overwhelming
Miye McCullough - Digitunity
Course - Communication and Teamwork
I like the concept of the Totally Responsible Person and the five step communication plan provided.
Teodora Mihaylova - Digitunity
Course - Communication and Teamwork
Great content, pace, and program design, all delivered with great personality.
Scot Henley - Digitunity
Course - Communication and Teamwork
Sir Menner customized the training to focus on our specific industry and specific requirement needs.