Course Outline
Introduction to Value Stream Mapping for Government
- Principles of Lean and the role of Value Stream Mapping (VSM)
- Key terminology: value-add, non-value-add, takt time, lead time, process cycle efficiency
- Overview of VSM symbols and graphical conventions for government use
Scoping and Selecting the Value Stream for Government
- Choosing the product, component, or product family for mapping within public sector processes
- Defining process boundaries and stakeholders in a government context
- Gathering baseline performance data and metrics relevant to government operations
Mapping the Current State for Government
- Walking the process: data collection techniques and observation methods suitable for government environments
- Documenting process steps, flows, inventory points, and information flows within public sector workflows
- Calculating process times: cycle time, changeover, uptime, and wait times in government processes
Identifying and Quantifying MUDAS for Government
- Classifying the seven wastes and other forms of non-value-add activities within government operations
- Techniques for quantifying the impact of waste on lead time and cost in public sector processes
- Prioritization methods for targeting high-impact MUDAS in government workflows
Designing the Future State for Government
- Principles for improved flow: pull systems, takt alignment, and level loading within public sector processes
- Recalculating times and expected performance after improvements in government operations
- Visualization of future-state maps and key performance targets for government workflows
Action Planning and Implementation Roadmap for Government
- Translating future-state changes into concrete Kaizen events and projects within public sector initiatives
- Defining owners, timelines, KPIs, and verification methods for government processes
- Change management and sustaining improvements in a government context
Validation, Measurement, and Continuous Improvement for Government
- Setting up monitoring dashboards and measurement routines for government operations
- How to run pilot implementations and capture lessons learned within public sector processes
- Closing the loop: iterative VSM cycles and continuous refinement in government workflows
Summary and Next Steps for Government
Requirements
- An understanding of fundamental process and workflow concepts for government
- Experience working in operational or administrative processes within the public sector
- Familiarity with performance metrics such as cycle time and lead time, particularly in a government context
Audience
- Process improvement practitioners for government agencies
- Operations managers and team leaders within public sector organizations
- Continuous improvement / Lean team members focused on enhancing government operations
Testimonials (5)
The videos with specific messages.
Laurentiu
Course - Lean Six Sigma
I liked the small group setting
Kristin Standen - Orica Canada
Course - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
The simulation exercises (workshop) gave me a real feel of how it is to experience "leaning" up the process. It provides a "sticking effect" to the theories that were discussed.
Bethany Magpayo - InSolem SARL
Course - Lean Services: Lean Management For The Service Industry
That after 3 days of training I have the entire overview on Agile how to use them in my case, how to calculate efficiency, approach negative employees and many more.
Joanna Meza - Zurich Insurance
Course - Managing Agile Projects with Lean and Kanban
I was benefit from that Armor management personnel is taking it seriously.