AI for Business Productivity Training in Durham

Agentic AI for Business Automation is a hands-on course designed to teach participants how to design, integrate, and scale AI-driven agents for real-world business processes. The course focuses on identifying automation opportunities, integrating tools, and developing practical use cases across customer service, supply chain, and marketing workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to implement AI-powered automation using no-code, low-code, and Python-based approaches for government.

By the end of this training, participants will be able to:

• Identify key areas where agentic AI can drive process efficiency and innovation in public sector operations.
• Map workflows suitable for AI agent integration within government processes.
• Implement automation through APIs and orchestration tools to enhance governmental workflows.
• Integrate AI models into real business scenarios within the public sector with measurable impact.
• Develop governance and monitoring structures for AI-driven operations in government settings.

Format of the Course

• Interactive lectures and practical demonstrations tailored to public sector needs.
• Hands-on exercises and guided projects relevant to government workflows.
• Live implementation in a sandbox automation environment designed for government use.

Course Customization Options

• To request a customized training for this course, tailored to specific government requirements, please contact us to arrange.

Overcome Your Fear of AI and Make It Work for You is an introductory, experiential course designed to help non-technical professionals in the public sector understand and embrace artificial intelligence as a practical ally in their daily work. Participants will gain a clear understanding of what AI truly is, explore useful applications, and practice interacting effectively with AI tools for communication, organization, and creativity.

This instructor-led, live training (online or onsite) is aimed at beginner-level participants with no prior knowledge or experience with AI who wish to understand AI fundamentals, overcome hesitation or misconceptions, and learn how to use AI tools to enhance productivity, problem-solving, and innovation for government.

By the end of this training, participants will be able to:

• Understand what artificial intelligence is and what it is not.
• Identify and debunk common myths and fears about AI.
• Communicate effectively with AI tools by crafting clear and purposeful prompts.
• Use AI applications to support writing, organization, creativity, and decision-making.
• Adopt responsible and ethical practices when using AI tools for government.

Format of the Course

• Interactive presentation and discussion.
• Hands-on guided practice using AI tools.
• Group reflection and practical exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT and Microsoft 365 Copilot are AI-powered tools designed to enhance productivity and communication through automation, intelligent content generation, and workflow optimization for government.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to combine the power of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication, and improve data-driven decision-making in a public sector context.

By the end of this training, participants will be able to:

• Use ChatGPT to automate drafting, summarization, and idea generation tasks for government documents and reports.
• Apply advanced prompting techniques to generate higher-quality AI outputs suitable for government use.
• Leverage Microsoft 365 Copilot in Excel, PowerPoint, and Outlook to analyze data and streamline communication within public sector workflows.
• Integrate Copilot into enterprise workflows for collaboration and process automation, ensuring alignment with public sector governance and accountability standards.

Format of the Course

• Interactive lecture and demonstration.
• Hands-on exercises and real-world case studies relevant to government operations.
• Practical application in a Microsoft 365 environment tailored for government use.

Course Customization Options

• To request a customized training for this course, please contact Govtra to arrange.

Artificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks typically requiring human intelligence, such as reasoning, learning, and decision-making.

This instructor-led, live training (online or onsite) is aimed at beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to enhance efficiency and productivity for government operations.

By the end of this training, participants will be able to:

• Understand the fundamental concepts and principles of Artificial Intelligence.
• Recognize how AI is transforming business processes across various departments in the public sector.
• Identify opportunities to apply AI tools for task automation and decision support within government workflows.
• Utilize practical AI-based tools to streamline daily administrative and analytical tasks for government.

Format of the Course

• Interactive lecture and discussion tailored to public sector needs.
• Case studies and real-world examples from government applications.
• Hands-on exercises using accessible AI tools relevant for government use.

Course Customization Options

• To request a customized training for this course, please contact us to arrange options that align with specific government requirements.

Artificial Intelligence (AI) for Government Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the government environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical government professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows for government.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks for government.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in government scenarios.
• Guided exercises focused on process improvement and communication for government.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Durham (online or onsite) is aimed at beginner-level administrative professionals who wish to gain a foundational understanding of Artificial Intelligence (AI) and its applications for government administrative tasks.

By the end of this training, participants will be able to:

• Understand the fundamental principles of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative processes for government.
• Enhance efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

Artificial Intelligence (AI) is revolutionizing the way we work — from automating routine tasks to enhancing collaboration and decision-making. Tools such as ChatGPT and Microsoft Copilot enable teams to generate content, analyze data, and streamline communication. However, these tools must be used with a keen awareness of data privacy, security, and ethical guidelines, particularly in the context of public sector operations.

This instructor-led, live training (available online or onsite) is designed for beginner-level professionals and managers who wish to understand AI fundamentals and apply AI tools safely and effectively in their daily government operations.

By the end of this training, participants will be able to:

• Understand the fundamental principles of AI and their applications in the workplace.
• Utilize ChatGPT and Copilot to enhance productivity and collaboration within their teams.
• Apply AI tools responsibly, with a focus on data privacy and ethical considerations.
• Identify opportunities to automate repetitive tasks using AI solutions for government.

Format of the Course

• Interactive lectures and discussions tailored to the needs of public sector professionals.
• Hands-on exercises using real-world business scenarios relevant to government operations.
• Guided practice sessions with ChatGPT, Copilot, and automation prompts designed for government use.

Course Customization Options

• To request a customized training program tailored specifically for your agency or department, please contact Govtra to arrange.

This instructor-led, live training in Durham (online or onsite) is aimed at all-level administrative professionals who wish to leverage artificial intelligence (AI) tools to automate routine tasks, enhance document management, improve presentation quality, and optimize workflows for government.

By the end of this training, participants will be able to:

• Understand the fundamentals of AI and its applications in administrative roles.
• Utilize generative AI tools to write, summarize, and translate content.
• Automate calendar management, email processes, and routine tasks.
• Design and implement an AI-assisted workflow tailored to their specific role.

This instructor-led, live training in Durham (online or onsite) is designed for government professionals at beginner to intermediate levels from various departments who wish to learn how to effectively utilize AI tools for daily tasks, thereby saving time and enhancing productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools appropriate for different tasks within their respective roles.
• Automate repetitive processes to improve workflow efficiency and align with public sector workflows.
• Leverage AI to enhance communication, reporting, and decision-making capabilities.
• Ensure responsible and ethical AI usage in the workplace, adhering to governance and accountability standards for government.

This instructor-led, live training in Durham (online or onsite) is designed for intermediate to advanced developers and AI enthusiasts who seek to develop sophisticated AI workflows using n8n.

By the end of this training, participants will be able to:

• Comprehend the integration of AI services within n8n workflows.
• Implement AI-driven decision-making in automated processes for government.
• Develop custom AI nodes and utilize pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all government functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a government agency.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI for government.
• Recognize how AI is transforming various public sector areas.
• Identify AI tools that can be used to enhance daily workflows in government operations.
• Integrate simple AI-powered processes to improve decision-making and efficiency for government.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools for government applications.
• Scenario-based exercises and use case exploration relevant to government operations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Basic Tools and Features
Participants will become acquainted with Canva’s essential tools: adding and formatting text, and working with images and graphics—key elements for producing clear and professional designs for government.

Creating Your First Project
In a hands-on session, participants will develop their first project, learning how to select templates, adjust colors and fonts, and customize designs with their own content.

Advanced Design Techniques
Participants will delve into advanced features to create sophisticated and distinctive projects, including gradients, infographics, diagrams, and photo editing techniques such as filters, cropping, and color correction.

AI in Canva
Participants will discover how to utilize AI tools for automating tasks, generating graphics and text, and streamlining the design process, thereby enhancing both efficiency and quality for government use.

Module 1: Understanding Artificial Intelligence and Its Impact for Government

• Comprehensive Overview of Artificial Intelligence
• Ethical Considerations in AI

This hands-on, practical course is tailored to assist organizations in promptly utilizing AI tools for government to enhance productivity and efficiency. The focus is on free and cost-effective solutions that deliver immediate return on investment by saving time and improving workflows.

Course Description

An advanced course designed for government professionals who have a deep understanding of artificial intelligence (AI) technologies and are seeking to implement cutting-edge solutions. The focus is on enterprise-grade implementations, custom AI integrations, and strategic AI transformation initiatives within the public sector. This course covers advanced prompt engineering, large language model (LLM) optimization, and considerations for government enterprise architecture.

Course Description

This comprehensive intermediate course is tailored for government professionals with foundational AI knowledge who wish to delve into advanced features, customized workflows, and enterprise-level implementations of AI tools. The course emphasizes practical applications and sophisticated automation, ensuring participants can enhance their capabilities without the need for coding expertise.

Following the foundational training on Generative AI, this intensive one-day workshop is designed as a deep-dive session for the Corporate Communications team. The primary objective is to move beyond theory and equip participants with the skills to strategically design and implement AI-powered solutions for their specific departmental challenges.
This hands-on, project-based program will culminate in a team competition, fostering innovation and generating practical, ready-to-use AI workflows tailored to the unique communication needs of the agency.

By the end of this training, participants will be able to:

• Master advanced prompt engineering techniques for nuanced and complex communication tasks.
• Design and conceptualize specialized AI agents or Custom GPTs to automate recurring workflows for government.
• Apply AI tools to conduct in-depth analysis of campaign performance, media sentiment, and audience feedback.
• Collaboratively develop a strategic, implementable AI-powered solution to a real-world departmental challenge.
• Effectively pitch an AI-driven project, demonstrating its value and business impact.