Microsoft Training in St. Louis

Microsoft 365 is a comprehensive suite of cloud-based productivity and collaboration tools designed for government agencies. It includes Teams, OneDrive, Planner, and Copilot, all of which are tailored to support modern workplace workflows.

This instructor-led, live training (available online or on-site) is aimed at intermediate-level professionals who wish to integrate Microsoft 365 capabilities to enhance productivity, governance, and cross-team collaboration within their organizations.

Upon completion of this training, participants will be able to:

• Configure and manage Teams for effective team collaboration and meeting practices.
• Use OneDrive for secure file storage, sharing, and version control.
• Plan and track work using Planner and integrate tasks into team workflows.
• Leverage Copilot to accelerate document drafting, meeting summaries, and data insights.

Format of the Course

• Interactive demonstrations combined with guided, hands-on labs.
• Scenario-driven exercises reflecting real organizational workflows.
• Practical sessions on configuration, governance, and user adoption best practices.

Course Customization Options

• We can tailor examples, governance checklists, and hands-on labs to align with your organization's policies and environment.

Microsoft 365 offers a robust suite of tools designed for creating enterprise-level knowledge management systems. By integrating SharePoint, Teams, Power Automate, and Power BI, organizations can effectively organize, integrate, and visualize information. This course focuses on the design of dynamic intranet dashboards, interlinking data sources, and implementing structured workflows to enhance collaboration and knowledge sharing across teams. This instructor-led, live training (available online or onsite) is tailored for advanced-level professionals aiming to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools for government. By the end of this training, participants will be able to: - Design advanced knowledge management systems using Microsoft 365 tools. - Build interconnected SharePoint sites and Teams channels to facilitate information flow. - Automate content workflows with Power Automate. - Develop Power BI dashboards for effective knowledge visualization and reporting. - Optimize governance, access, and version control across shared repositories. **Format of the Course** - Interactive lectures and discussions. - Extensive exercises and practical implementation. - Hands-on configuration in a live Microsoft 365 environment. **Course Customization Options** - To request a customized training for this course, please contact us to arrange.

Microsoft Intune is a cloud-based endpoint management solution designed to enable organizations to securely manage users, devices, and applications. It provides comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments. This instructor-led, live training (online or onsite) is aimed at intermediate to advanced IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies. By the end of this training, participants will be able to: - Implement and manage Microsoft Intune for endpoint management. - Configure device enrollment, compliance, and security policies. - Deploy and protect enterprise applications using Intune. - Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management. **Format of the Course** - Interactive lecture and discussion. - Extensive exercises and practice sessions. - Hands-on implementation in a live-lab environment. **Course Customization Options** - To request a customized training for government or other organizations, please contact us to arrange.

Microsoft 365 is a comprehensive suite of integrated productivity tools designed to enhance collaboration, provide data-driven insights, and automate workflows through applications such as Excel, Word, PowerPoint, Outlook, and Copilot. This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals who aim to master Microsoft 365 tools and AI-powered features to improve decision-making, communication, and organizational efficiency for government operations. By the end of this training, participants will be able to: - Apply advanced Excel techniques and automation tools to support business and leadership decisions. - Design impactful PowerPoint presentations using storytelling and data visualization techniques. - Create, format, and collaborate on professional documents in Word with the assistance of Copilot. - Enhance productivity and time management using Outlook and AI-driven features across Microsoft 365. **Format of the Course:** - Interactive lecture and discussion. - Hands-on exercises and scenario-based practice. - Practical application using Microsoft 365 tools in a live-lab environment. **Course Customization Options:** - To request a customized training for government, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to assist individuals and teams in organizing, prioritizing, and managing tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (available online or on-site) is tailored for beginner to intermediate-level professionals who wish to leverage Microsoft To Do not only for personal productivity but also as a collaborative tool integrated with Microsoft 365 applications.

Upon completion of this training, participants will be able to:

• Set up and configure Microsoft To Do across devices and integrate it with Microsoft 365 for government use.
• Create, organize, and prioritize tasks and lists for both personal and team workflows.
• Collaborate effectively by sharing lists, assigning tasks, and monitoring progress within their teams.
• Utilize Microsoft To Do alongside Outlook, Teams, and Planner to enhance organizational efficiency.
• Implement productivity best practices and advanced techniques for sustained adoption in a government setting.

Format of the Course

• Interactive lectures and discussions.
• Hands-on exercises and guided laboratory sessions.
• Practical team collaboration simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to assist individuals and teams in organizing, prioritizing, and managing tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (available online or onsite) is tailored for government professionals at beginner to intermediate levels who seek to leverage Microsoft To Do to manage tasks effectively, enhance productivity, and improve collaboration within teams.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do for personal and team use in a government setting.
• Create, organize, and prioritize tasks efficiently to meet agency goals.
• Integrate Microsoft To Do with Outlook, Teams, and other Microsoft 365 tools for streamlined workflows.
• Apply productivity best practices using the features of Microsoft To Do for government operations.

Format of the Course

• Interactive lecture and discussion focused on public sector applications.
• Extensive exercises and practice tailored to government tasks and scenarios.
• Hands-on implementation in a live-lab environment designed for government users.

Course Customization Options

• To request a customized training for government, please contact us to arrange specific agency needs.

Microsoft System Center Data Protection Manager (DPM) is Microsoft’s enterprise backup and recovery solution designed to protect critical workloads such as file servers, databases, and virtual machines. This instructor-led, live training (available online or onsite) is tailored for intermediate-level IT professionals who are responsible for deploying, configuring, and managing DPM to safeguard data and ensure business continuity for government agencies. By the end of this training, participants will be able to: - Install and configure DPM servers and agents. - Create and manage protection groups. - Perform backup and recovery operations. - Integrate DPM with other disaster recovery solutions for enhanced resilience. **Format of the Course** - Interactive lectures and discussions. - Extensive exercises and hands-on practice. - Practical implementation in a live-lab environment. **Course Customization Options** - To request a customized training program for government, please contact us to arrange.

This instructor-led, live training (online or onsite) is designed for government employees at the beginner to intermediate level who wish to enhance their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook. By the end of this training, participants will be able to: - Effectively create, manage, and utilize teams and channels in Microsoft Teams. - Utilize tags, mentions, and app integrations in Teams to improve communication efficiency. - Store, organize, and securely share files in OneDrive following best practices. - Recover documents using version history and collaborate on files in real time. - Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in [location] (online or onsite) is designed for government employees at beginner to intermediate levels who wish to enhance team productivity and streamline daily workflows using Outlook, OneDrive, Teams, Planner, and Forms. By the end of this training, participants will be able to: - Organize and manage communication effectively with Outlook. - Store, share, and collaborate on files using OneDrive for government. - Conduct meetings, chats, and team collaboration with Microsoft Teams. - Plan and track tasks efficiently using Microsoft Planner. - Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server is a messaging platform that provides email, calendar, contacts, and tasks functionality for government agencies and other organizations.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments for government use.

By the end of this training, participants will be able to:

• Install and configure Microsoft Exchange Server for government systems.
• Implement disaster recovery and anti-malware measures in a government context.
• Configure message transport and migration to Exchange Online for government networks.
• Troubleshoot issues and ensure server availability for government operations.

Format of the Course

• Interactive lecture and discussion focused on government IT practices.
• Lots of exercises and practice relevant to government workflows.
• Hands-on implementation in a live-lab environment tailored to government scenarios.

Course Customization Options

• To request a customized training for this course, specifically designed for government agencies, please contact us to arrange.

Microsoft OneNote is a digital notebook application designed for organizing, sharing, and collaborating on information across teams and devices. This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows for government. By the end of this training, participants will be able to: - Organize personal and team notes using notebooks, sections, and pages. - Share and collaborate in real-time on OneNote content. - Embed and link files, emails, and meeting notes into a unified workspace. - Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner. **Format of the Course** - Interactive lecture and discussion. - Hands-on use of Microsoft OneNote in sample collaboration scenarios. - Guided exercises focused on note-taking, content organization, and teamwork. **Course Customization Options** - To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in [location] (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization. By the end of this training, participants will be able to: - Effectively create, manage, and track tasks and projects using Microsoft Planner, improving team coordination and project visibility. - Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do. - Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings to enhance communication and information sharing among team members. - Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking. This training is specifically designed to support the unique requirements of leadership teams in the public sector, ensuring alignment with government workflows, governance, and accountability.

This instructor-led, live training in St. Louis (online or onsite) is designed for beginner-level business professionals who wish to acquire the skills necessary to effectively utilize Teams, Word, and Excel in a management context.

By the end of this training, participants will be able to:

• Achieve a thorough understanding of Microsoft 365 for government.
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore methods to integrate Microsoft 365 applications for seamless workflows.

This course will cover a range of methods and best practices aligned with business and technical requirements for modeling, visualizing, and analyzing data using Power BI. It will also demonstrate how to access and process data from various sources, including both relational and non-relational databases. Additionally, the course will delve into the implementation of appropriate security standards and policies across the Power BI platform, ensuring compliance for government datasets and groups. The curriculum will further address the management and deployment of reports and dashboards, facilitating effective sharing and content distribution within public sector workflows.

Microsoft System Center Operations Manager (SCOM) is a monitoring tool designed to ensure the availability, performance, and reliability of IT services across data centers and applications.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage SCOM for government enterprise monitoring and alerting.

By the end of this training, participants will be able to:

• Install and configure System Center Operations Manager.
• Set up monitoring rules, alerts, and reports.
• Integrate SCOM with other System Center components.
• Troubleshoot and optimize performance in monitored environments.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training (online or onsite) is designed for intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365 for government. By the end of this training, participants will be able to: - Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot. - Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools. - Monitor and troubleshoot devices and applications within a Microsoft 365 environment. - Understand and implement compliance and data protection measures in Microsoft 365 for government. - Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links. - Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in St. Louis (online or onsite) is designed for intermediate-level IT professionals who are tasked with managing and securing an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services, including Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365 for government.
• Apply best practices for Microsoft 365 administration and security to enhance organizational governance and accountability.

This instructor-led, live training in [location] (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments for government. By the end of this training, participants will be able to: - Understand virtualization concepts and configure Hyper-V. - Create and manage virtual machines, VM storage, and networking. - Utilize advanced Hyper-V features and secure Hyper-V environments. - Monitor and optimize Hyper-V performance.

This instructor-led, live training (available online or on-site) is designed for government employees who wish to learn how to use Microsoft OneNote to manage notes effectively and enhance productivity. By the end of this training, participants will be able to: - Understand the fundamental features and functionalities of OneNote. - Create, organize, and edit notes using OneNote. - Integrate notes with other applications for seamless workflow management for government operations.

About This Course

This course equips participants with the skills necessary to deploy and configure System Center 2012 R2 Operations Manager. Through hands-on labs, students will learn:

• How to design and implement a System Center 2012 R2 Operations Manager Management Group.

• Techniques for upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Key elements of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles. This includes the authoring of Management Packs.

• Methods for configuring fabric and application monitoring in System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute capabilities.

• Techniques for monitoring .NET and Java-based applications using Application Performance Monitoring.

• Strategies for end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.

• Procedures for configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customization of the Operations Manager Console to meet the needs of various application support teams.

• Integration of Operations Manager with other System Center 2012 R2 components to extend monitoring to include critical business processes and procedures.

• Techniques for troubleshooting an Operations Manager Management Group and performing disaster recovery, such as database and management server recovery.

• Utilization of new features in System Center 2012 R2, including Integration with System Center Advisor, Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring, and operating it in their environments. The secondary audience includes cloud and datacenter administrators already familiar with Operations Manager and looking to upgrade their skills to include the latest features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, participants will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Designing a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Perform various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Set up the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • The Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Create dashboards and widgets in System Center 2012 R2 Operations Manager.
• Explain the use of new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager, ensuring continuity for government operations.

About This Course

This is a three-day instructor-led training (ILT) course designed for IT professionals responsible for administering, configuring, and operating Office 365 services in hybrid environments, where part of the infrastructure is hosted on-premises. The course covers the management of identities, authentication, and supporting technologies for Office 365, with a focus on the skills needed to administer and troubleshoot an Office 365 tenant. Key services such as Exchange Online, SharePoint Online, Skype for Business, Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management are discussed from a hybrid perspective. This course provides comprehensive knowledge on utilizing Office 365 services to manage both cloud and on-premises resources, ensuring alignment with public sector workflows and governance for government.

At Course Completion

• Describe the administration tools and licensing options available in Office 365.
• Deploy and configure directory synchronization for an Office 365 deployment.
• Plan a hybrid configuration with Exchange Server and Exchange Online.
• Perform a hybrid configuration deployment for Exchange Server.
• Describe and deploy Skype for Business and Teams in a hybrid environment.
• Deploy SharePoint and OneDrive for Business in a hybrid setup.
• Understand and implement various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day instructor-led course is designed for individuals transitioning into a database professional role or whose responsibilities are expanding to include database elements. The course covers essential database concepts, including database types, languages, and design methodologies.

Audience Profile

The primary audience for this course includes professionals who are moving into a database role or whose job duties now encompass database technologies.

At Course Completion

Upon completing this course, students will be able to:
• Describe key database concepts within the context of SQL Server 2016
• Identify and explain the database languages used in SQL Server 2016
• Apply data modeling techniques effectively
• Understand and implement normalization and denormalization techniques
• Recognize different relationship types and their impacts on database design
• Analyze how database design influences performance
• Utilize commonly employed database objects

This course is tailored to provide comprehensive training for government professionals seeking to enhance their database management skills.

About This Course

This is a three-day Instructor-Led Training (ILT) course designed to meet the needs of information technology (IT) professionals responsible for administering, configuring, troubleshooting, and operating Office 365 services. The course covers identities, dependencies, requirements, and supporting technologies essential for effective management. It focuses on the skills required to administer and troubleshoot Office 365 tenant and key services such as Exchange Online, SharePoint Online, and Teams, as well as security and compliance features.

Audience Profile

This course is intended for IT professionals and system administrators who are interested in learning administration and troubleshooting techniques for Office 365. Participants should have at least three years of experience in their respective fields, ideally in system administration, network administration, and messaging.

At Course Completion

Upon completing this course, students will be able to:

• Describe Office 365 services for government use.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers.
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise environments.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This five-day course is designed to equip you with the knowledge and skills necessary to plan and administer a Microsoft SharePoint 2016 environment. The curriculum covers the deployment, administration, and troubleshooting of your SharePoint environment. Additionally, it provides guidelines, best practices, and considerations that will help optimize your SharePoint deployment for government use.

This course is the first in a series of two courses tailored for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud. Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments and at least two years of experience with core technologies that SharePoint depends on, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Possesses practical knowledge and experience with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has expertise in business continuity management, including data backup, restoration, and high availability.
• Is familiar with authentication and security technologies.
• Has hands-on experience with Windows PowerShell.

The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple SharePoint projects involving document management, content management, and search functionalities.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This course is designed to equip IT professionals with the skills necessary to administer and support Exchange Server, tailored specifically for government environments. It covers the installation and configuration of Exchange Server, as well as the management of mail recipients and public folders, including bulk operations using the Exchange Management Shell. Additionally, the course addresses client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also delves into implementing disaster recovery solutions and maintaining and monitoring an Exchange Server deployment. Furthermore, it covers the administration of Exchange Online in an Office 365 deployment for government. After completing this course, students will be able to: - Deploy Exchange Server. - Plan and configure storage for Exchange Server. - Create and manage various recipient objects in Exchange Server. - Perform recipient management and Exchange server management tasks using Exchange Server cmdlets. - Deploy Client Access services in Exchange Server. - Manage high availability in Exchange Server. - Implement disaster recovery for Exchange Server. - Configure and manage message transport in Exchange Server. - Configure message security in Exchange Server. - Monitor and troubleshoot Exchange Server. - Configure role-based access control permissions and audit logging for both administrators and users. - Implement and manage integration with Exchange Online.

About This Course

This course is designed for experienced Exchange Server administrators, providing them with the knowledge necessary to design and implement an Exchange Server messaging environment. It covers advanced components such as site resiliency, enhanced security measures, compliance strategies, archiving solutions, discovery processes, coexistence with other Exchange organizations or Exchange Online, and migrations from previous versions of Exchange Server. The course also includes guidelines, best practices, and considerations to optimize Exchange Server deployments for government and enterprise environments.

Audience Profile

The target audience for this course includes IT professionals who are experienced messaging administrators, architects, or consultants. It is designed for individuals in an enterprise environment responsible for designing and deploying Exchange Server solutions, particularly those working with previous versions of Exchange Server or Exchange Online. Participants should have hands-on experience with Exchange Server 2019 or earlier versions.

At Course Completion

Upon completing this course, students will be able to:

• Plan for Exchange Server deployments in complex environments.
• Deploy Exchange Server hardware, virtualization, mailbox databases, and public folders effectively.
• Design and configure message transport in Exchange Server.
• Deploy Client Access services to ensure seamless user experiences.
• Create a highly available Exchange Server environment for government and enterprise use.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving solutions to meet regulatory requirements.
• Create and enforce data loss prevention policies, In-Place Hold, and eDiscovery processes.
• Design messaging coexistence among multiple Exchange Server organizations.
• Plan and execute the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid deployment that integrates on-premises Exchange with Exchange Online for government and enterprise environments.

About This Course

This five-day, hands-on training course is designed to provide a comprehensive overview of Microsoft virtual desktop technology. The course will compare and contrast various technologies with specific use cases and best practices. Participants will gain skills in managing, monitoring, supporting, and troubleshooting Windows-based desktop virtualization solutions, including Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. This training is tailored to align with the needs and workflows for government IT professionals.

Audience Profile

This course is intended for IT administrators and implementers in large and mid-sized organizations, including those in the public sector, who wish to gain hands-on experience with the latest Microsoft desktop and application virtualization technologies. Participants will learn how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization concepts and their benefits.
• Plan and implement user state virtualization for efficient data management.
• Plan and deploy App-V to streamline application delivery.
• Configure and manage App-V clients effectively.
• Administer and maintain application virtualization environments.
• Understand the process of application sequencing to ensure compatibility and performance.
• Set up client Hyper-V for enhanced virtualization capabilities.
• Plan and deploy session-based desktops for shared resource optimization.
• Publish and configure RemoteApp programs for seamless user experience.
• Develop strategies for pooled personal desktops to enhance user productivity.
• Implement pooled and personal desktop solutions for diverse organizational needs.
• Configure Remote Access to ensure secure connectivity.
• Monitor the health of VDI infrastructure to maintain optimal performance and reliability.

Upon completion of this course in St. Louis, participants will be able to: • Understand operating system configurations for government systems. • Install and upgrade client systems. • Manage applications effectively. • Manage files and folders securely. • Manage devices efficiently. • Understand the principles of operating system maintenance.

This 5-day Microsoft Official Course offers hands-on instruction and practice in administering Active Directory technologies for government in Windows Server 2012 and Windows Server 2012 R2. Participants will gain the skills necessary to better manage and protect data access and information, simplify deployment and management of identity infrastructure, and provide more secure access to data. The course covers key features such as Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Workplace Join, Certificate Services, Rights Management Services (RMS), Federation Services, and the integration of on-premises environments with cloud-based technologies like Windows Azure Active Directory. Practical learning is enhanced through hands-on exercises in a virtual lab environment.

Audience:

This course is designed for Information Technology (IT) Professionals who have experience with Active Directory Domain Services (AD DS) and are seeking to expand their knowledge and skills using Access and Information Protection technologies in Windows Server 2012 and Windows Server 2012 R2. The target audience typically includes:

• AD DS Administrators looking to deepen their expertise in the latest Access and Information Protection technologies with Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure administrators with foundational AD DS experience who are interested in building on that knowledge and cross-training into advanced Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have completed the 10967A: Fundamentals of a Windows Server Infrastructure course and are looking to expand their Active Directory knowledge.

This course is designed to equip IT professionals with the skills necessary to configure advanced Windows Server services using a combination of on-premises, hybrid, and cloud technologies. Participants will learn how to effectively leverage the hybrid capabilities of Azure for government, migrate virtual and physical server workloads to Azure Infrastructure as a Service (IaaS), and secure Azure VMs running Windows Server. The curriculum also covers essential tasks related to high availability, troubleshooting, and disaster recovery. Key administrative tools and technologies highlighted in the course include Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. These resources are essential for ensuring robust and secure IT operations in a government setting.

About This Course

This course will cover the various methods and best practices aligned with business and technical requirements for modeling, visualizing, and analyzing data using Power BI. It will also demonstrate how to access and process data from a wide range of sources, including both relational and non-relational databases. Additionally, the course will delve into implementing appropriate security standards and policies across the Power BI environment, encompassing datasets and groups. Furthermore, it will explore the management and deployment of reports and dashboards for sharing and content distribution, ensuring alignment with public sector workflows and governance.

Audience Profile

The target audience for this course includes data professionals and business intelligence specialists who wish to master accurate data analysis using Power BI. This course is also designed for individuals responsible for developing reports that effectively visualize data from both cloud-based and on-premises platforms, enhancing decision-making processes for government.

Skills Gained

• Ingest, clean, and transform data
• Model data to optimize performance and scalability
• Design and create reports for comprehensive data analysis
• Apply advanced report analytics techniques
• Manage and share report assets effectively

This five-day course is designed to provide comprehensive training on using Configuration Manager and its associated site systems to efficiently manage network resources. Participants will learn essential day-to-day management tasks, such as managing applications, ensuring client health, conducting hardware and software inventory, deploying operating systems, and distributing software updates using Configuration Manager. The course also covers optimizing System Center Endpoint Protection, managing compliance, and creating management queries and reports. By completing this course along with Microsoft Official Course 20703-2A, participants will be well-prepared to take Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration, which is crucial for certification in IT management for government and enterprise environments.

This five-day, instructor-led course equips participants with the knowledge and skills necessary to install and configure System Center 2012 Operations Manager. Additionally, this training will prepare students to effectively manage their 2012 Operations Manager infrastructure for government use.

About This Course

This course is designed to equip students with the knowledge and skills necessary to support and configure Windows 10 desktops in an organizational environment. Participants will gain expertise in installing, customizing, and updating Windows 10 operating systems. The curriculum also covers managing storage, files, and devices, as well as configuring network connectivity for Windows 10. Additionally, students will learn how to secure the Windows 10 OS and protect data on the device. Finally, the course provides comprehensive training in managing and troubleshooting Windows 10.

Audience Profile

This course is intended for IT professionals who are responsible for performing installation, configuration, general local management, and maintenance of Windows 10 core services. Participants may also have experience with enterprise scenarios and cloud-integrated services for government environments.

At Course Completion

Upon completing this course, learners should be able to:

• Install and customize Windows 10
• Configure updates for Windows
• Configure devices and drivers for Windows
• Manage storage in Windows
• Configure network and remote management settings in Windows
• Manage browsers and applications in Windows
• Configure account access and authentication
• Set file and folder permissions
• Describe methods for securing Windows 10, common threats, and mitigation strategies
• Troubleshoot issues with Windows and application installations
• Diagnose and resolve hardware and driver problems
• Troubleshoot file issues and perform data recovery

About This Course

This course is designed to equip students with the skills necessary to plan and implement an operating system deployment strategy using modern deployment techniques, as well as to develop a robust update strategy. Key components of modern management and co-management strategies will be introduced, along with the integration of Microsoft Intune into organizational workflows for government. Students will also gain knowledge on deploying and managing apps and browser-based applications. The course covers essential security concepts in modern management, including authentication, identities, access, and compliance policies, utilizing technologies such as Azure Active Directory, Azure Information Protection, and Windows Defender Advanced Threat Protection to safeguard devices and data.

Audience Profile

The Modern Desktop Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. This role involves managing identity, access, policies, updates, and apps, often collaborating with the M365 Enterprise Administrator to design and implement a device strategy that aligns with the business needs of a modern organization. The Modern Desktop Administrator should be proficient in M365 workloads and have extensive experience deploying, configuring, and maintaining Windows 10 and non-Windows devices, with a focus on cloud services over on-premises management technologies.

At Course Completion

Upon completing this course, learners will be able to:

• Plan, develop, and implement an operating system deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
• Manage and deploy applications, and plan a mobile application management strategy.
• Manage users and authentication using Azure AD and Active Directory DS.
• Describe and implement methods to protect devices and data.

This is a five-day instructor-led training (ILT) course designed for IT professionals who are involved in evaluating, planning, deploying, and managing Microsoft Office 365 services. The course covers the essential skills needed to set up an Office 365 tenant, including integration with existing user identities, and to maintain an Office 365 tenant and its users. This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants should have a comprehensive understanding of on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should possess a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server. Upon completing this course, students will be able to: - Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment. - Manage Office 365 users, groups, and licenses, and configure delegated administration. - Plan and configure client connectivity to Office 365. - Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS. - Plan and implement the Office 365 ProPlus deployment. - Plan and manage Microsoft Exchange Online recipients and permissions. - Plan and configure Exchange Online services. - Plan and configure Microsoft Teams. - Plan and configure Microsoft SharePoint Online. - Plan and configure an Office 365 collaboration solution. - Plan and configure the integration between Office 365 and Microsoft Azure Information Protection. - Monitor and review Office 365 services, and troubleshoot Office 365 issues. - Plan and implement identity federation between on-premises AD DS and Azure AD. This training is specifically tailored to meet the needs of IT professionals in the public sector, ensuring that they are well-equipped to support and manage Office 365 environments for government operations.

About This Course

This is a five-day instructor-led training (ILT) course designed for IT professionals responsible for evaluating, planning, deploying, and operating Microsoft Office 365 services. The course covers the essential skills needed to set up an Office 365 tenant, including integration with existing user identities, and the skills required to maintain an Office 365 tenant and its users.

Audience Profile

This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Participants should have a comprehensive understanding of on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should possess a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

After completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

This course is specifically tailored to meet the needs of IT professionals working for government agencies, ensuring alignment with public sector workflows, governance, and accountability standards.

This course provides a comprehensive overview of Office 365 Management, including the key components of Office 365, strategies for transitioning an organization to Office 365, configuration procedures, and management techniques for Office 365 ProPlus deployments.

Audience Profile

This course is tailored for individuals who are aspiring to the Microsoft 365 Enterprise Admin role and have already completed one of the Microsoft 365 role-based administrator certification paths.

Skills Gained

• Understand the overview of Office 365
• Plan and execute an organization's transition to Office 365
• Configure Office 365 settings and services
• Manage Office 365 ProPlus deployments effectively

This training is designed to equip participants with the necessary skills and knowledge for government organizations to optimize their use of Office 365, ensuring efficient and secure operations.

This three-day instructor-led course is designed for government professionals transitioning from earlier versions of SQL Server to gain an introduction to the new features in SQL Server 2016.

Skills Gained

• Describe key capabilities and components of SQL Server 2016
• Explain new and enhanced performance features in SQL Server
• Detail new and improved security measures in SQL Server
• Outline advancements in SQL Server Availability and Scalability
• Discuss new and enhanced reporting and Power BI capabilities in SQL Server 2016
• Identify new and enhanced data access features
• Describe new and improved functionalities in SQL Server OLAP
• Explain the new cloud functionality in SQL Server for government use

This five-day instructor-led course equips participants with the knowledge and skills necessary to maintain a Microsoft SQL Server 2014 database. The curriculum emphasizes the use of SQL Server 2014 product features and tools essential for database maintenance. Note: This course is tailored for individuals interested in learning about SQL Server 2012 or SQL Server 2014. It highlights the new features introduced in SQL Server 2014, while also covering critical capabilities across the SQL Server data platform. The training is designed to support effective database management and aligns with best practices for government agencies.

This five-day course is specifically tailored for IT professionals with prior experience in Windows Server. It is designed for individuals who will be responsible for managing storage and compute resources using Windows Server 2016. The course provides a comprehensive understanding of the various scenarios, requirements, and storage and compute options applicable to Windows Server 2016, ensuring that participants are well-prepared to meet the technical demands in their roles, including those for government operations.

This 5-day classroom-based course is designed to equip participants with the essential networking skills necessary for deploying and supporting Windows Server 2016 in a variety of organizational settings. The curriculum includes an overview of IP fundamentals, remote access technologies, and more advanced topics such as Software Defined Networking. This training is tailored to meet the specific needs of professionals working in technical roles for government agencies.

This five-day instructor-led course is designed for government IT professionals and aims to provide comprehensive training on deploying and configuring Active Directory Domain Services (AD DS) in a distributed environment. Participants will learn how to implement Group Policy, perform backup and restore operations, and monitor and troubleshoot Active Directory-related issues using Windows Server 2016. Additionally, the course covers the deployment of other Active Directory server roles, including Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS), ensuring that participants are well-equipped to manage these critical services for government operations.

This five-day, instructor-led course for government IT professionals in St. Louis focuses on enhancing the security of the IT infrastructure they administer. The course underscores the importance of assuming that network breaches have already occurred and provides strategies for protecting administrative credentials and rights. Participants will learn how to ensure that administrators can perform only the necessary tasks at the appropriate times, thereby strengthening overall security protocols.

This five-day instructor-led course is designed to equip professionals responsible for administering and maintaining SQL Server databases with the necessary knowledge and skills to effectively manage an SQL Server database infrastructure. It is also beneficial for those who develop applications that retrieve and present data from SQL Server databases, ensuring alignment with public sector workflows and governance requirements for government operations.

This course is designed to instruct participants in the provisioning of SQL Server databases, both on-premises and within SQL Azure, ensuring alignment with best practices for government.

This one-day course is designed for government SharePoint team members and end users who need to understand how to utilize the team collaboration, document management, and social features of Microsoft SharePoint 2016. The class includes live inline interactive labs where participants engage with both SharePoint and their peers.

Skills Gained

• Navigate SharePoint sites for government.
• Manage content in lists and libraries.
• Create and edit Alerts.
• Collaborate using Tasks lists, Calendars, and Document libraries.
• Work with libraries, including uploading, downloading, editing, content approval, check out/in, and versioning.
• Use the SharePoint social features.
• Utilize OneDrive for Business.

About the Training

This workshop is designed for new users of the Office 365 platform, as well as those who wish to refresh their understanding of its capabilities. It provides an introduction to the functionality and services available, enabling participants to begin working effectively in the new environment.

Purpose of the Training

The training aims to enhance efficiency in collaboration with other users and provide greater control over documents used within the organization.

What Will Microsoft 365 Improve in Your Work?

Upon completion of the training, participants will be able to utilize lists and libraries, manage shared calendars and contacts, and create and customize document and meeting workspaces. They will also learn how to publish documents and information with change history control, contributing to the development of a robust knowledge base.

Where Will You Use the Acquired Knowledge?

The Office 365 platform will significantly enhance the operations of the entire organization. Participants will improve their reporting and collaboration processes within the organization, as well as experience increased ease in accessing data.

What Will You Learn?

This training will equip participants with the skills to work in an environment that optimally supports group work. They will learn effective methods for managing documents and streamlining their workflow, ensuring alignment with public sector workflows, governance, and accountability for government operations.

The Microsoft Power Platform is designed to help organizations enhance their operational efficiency by streamlining, automating, and transforming business tasks and processes. This course will provide students with the skills needed to develop Power Apps, automate workflows, and extend the platform to meet specific business requirements and address complex challenges, all tailored for government use.

This five-day instructor-led course is designed primarily for information technology (IT) professionals with some experience using Windows Server. It is tailored for those who will be responsible for managing identity, networking, storage, and compute resources using Windows Server 2019. The course covers the essential scenarios, requirements, and options relevant to Windows Server 2019, ensuring that IT professionals are equipped with the fundamental administration skills needed to deploy and support this operating system effectively in various organizational settings, including those for government.

This course will provide instruction on the fundamentals of Microsoft's version of the standard SQL language, known as Transact-SQL. It covers both querying and modifying data within relational databases hosted in Microsoft SQL Server-based systems, including Microsoft SQL Server, Azure SQL Database, and Azure Synapse Analytics. The curriculum is designed to align with public sector workflows, ensuring that participants gain skills that are directly applicable for government use.