Instructor-led live Project Management (PM) training courses, available both online and onsite, provide hands-on practice to demonstrate how to implement efficient management techniques to achieve specific project goals. These courses are designed to enhance the skills of professionals responsible for overseeing projects and ensuring their successful completion.
Project Management training is offered in two formats: "online live training" and "onsite live training." Online live training, also known as "remote live training," utilizes an interactive remote desktop environment to facilitate real-time engagement. Onsite live training can be conducted at customer premises in Florida or at NobleProg corporate training centers in Florida.
NobleProg, a trusted provider of local training solutions for government and private sector organizations, is committed to delivering high-quality educational programs that align with the needs of public sector workflows, governance, and accountability.
Jacksonville, FL – Deerwood Park
10151 Deerwood Park Blvd 200, Suite 250, Jacksonville, United States, 32256
The venue is nestled in the Deerwood Park campus at 10151 Deerwood Park Boulevard, just off J. Turner Butler Boulevard (JTB) and I‑295, with free on-site parking and adjacent lots. From Jacksonville International Airport (JAX), approximately 18 miles north, a taxi or rideshare takes about 25 minutes via I‑95 South and JTB West. Public transit is available via Jacksonville’s JTA bus routes stopping within walking distance, making the landscaped campus—complete with fountains, cafes, and scenic walkways—easily accessible for attendees without a car.
Miami, FL – Regus at Waterford at Blue Lagoon
6303 Blue Lagoon Drive, Suite 400, Miami, United States, 33126
The venue is set within the Waterford business park at 6303 Blue Lagoon Drive, just minutes from Miami International Airport. It’s accessible by car via I‑95, Florida Turnpike, 826, or Dolphin Expressway, with abundant covered and surface parking on-site. From Miami International Airport (MIA), a taxi or rideshare takes approximately 10 minutes via the Dolphin Expressway. Public transit options include TheBus routes and nearby Tri-Rail stations, with the property a short walk from bus stops—making it convenient even for attendees without a car.
Tampa, FL – Regus at Wells Fargo Center
100 S. Ashley Drive, Suite 600, Tampa, United States, 33602
The venue is located in the 22-story Wells Fargo Center in downtown Tampa, easily accessible by car via I‑275, I‑4, I‑75, or the Selmon Expressway, with covered garage parking (610+ spaces) directly connected to the building. From Tampa International Airport (TPA), a taxi or rideshare takes about 15 minutes via I‑275 East and Ashley Drive. Public transit is excellent with the Downtown Tampa Station (NFTA Metro Rail) just a block away and several bus routes running along Ashley and Brorein Streets, making it ideal for attendees arriving without cars.
FL, Orlando – GAI Building
618 E. South Street Suite 500, Orlando, United States, 32801
The venue is located in the GAI Building with the CNS Healthcare logo at the front.
FL, Jacksonville - Bank of America Tower
50 N. Laura Street Suite 2500, Jacksonville, United States, 32202
The office is located in a premier office tower in Downtown Jacksonville on the 42nd floor. This Class A LEED Certified building is situated in the Northbank Office Market Preeminent location that provides commanding views. Downtown Trolley and Bus stops are located just across the street on Forsyth with easy access to I-95 leading to I-10 and I-295. Convenient to Jacksonville International Airport, the building is also just minutes to Everbank Field, Jacksonville Landing, Times Union Performing Arts Center, Jacksonville Veterans Memorial Arena and Jacksonville Public Library. Spectacular views of the St John's River in Jacksonville, Florida are one of many features that make the Bank of America Tower office space stand out. The office space occupies a blue granite tower in the heart of the city's central business district. The iconic tower is one of the best-known business premises in the southeastern United States and includes a statement lobby and class-A workspace. Businesses of all kinds appreciate Jacksonville's location at the crossroads of three major railroads and three interstates, and its international airport.
FL, Tallahassee – Alliance Center
113 South Monroe Street 1st Floor, Tallahassee, united states, 32301
The venue is located in the Alliance Center across the street from FUBA and the Florida Optometric Association.
FL, West Palm Beach - Philips Point
777 South Flagler Drive, West Palm Beach, United States, 33401
The venue is located in the Philips Point building just off the Royal Park Bridge.
FL, Aventura - Corporate Center
20801 Biscayne Blvd., Miami, united states, 33180
The venue is located in the Grove Bank & Trust building just off Biscayne Blvd.
FL, Fort Lauderdale - Corporate Center
Corporate Center, 110 East Broward Blvd., Fort Lauderdale, United States, 33301
The venue is located in the Corporate Center across the street from the Uniform Advantage Corporate Office and just next door to Colliers International.
Miami Beach, FL – Regus at Meridian Center
1688 Meridian Avenue, Suites 600/700, Miami Beach, United States, 33139
The venue is located on the corner of Meridian Avenue and 17th Street in Miami Beach’s vibrant City Center district, accessible by car via I‑195 and the MacArthur Causeway with underground and street parking nearby. From Miami International Airport (MIA), taxis or rideshares typically take 15–20 minutes via I‑195 East and Biscayne Boulevard. Public transit is seamless: several Metrobus routes serve Meridian Avenue, and the nearby 17th Street trolley stop makes it easy to reach without a car. The central location places the venue steps from the Miami Beach Convention Center, Lincoln Road Mall, restaurants, galleries, and retail.
Tampa, FL - Regus - One Urban Centre at Westshore
4830 W Kennedy Blvd #600, Tampa, United States, 33609
The venue is located in the Westshore business district at 4830 West Kennedy Boulevard, seamlessly accessible by car via I‑275 or I‑75 with secure underground and surface parking on-site. From Tampa International Airport (TPA), take Memorial Highway to I‑275 South and exit at West Kennedy Boulevard—taxi or rideshare typically takes about 15–20 minutes. Public transit users can reach the venue via HART bus routes (such as Route 2 or 32) stopping nearby, followed by a short walk into the building lobby.
Managing Successful Programs (MSP) is a best-practice framework designed for government and other organizations to plan, deliver, and sustain coordinated change across multiple related projects, thereby achieving strategic business outcomes.
This instructor-led, live training (available online or onsite) is targeted at intermediate to advanced-level professionals who aim to apply MSP concepts to effectively plan, govern, and execute complex programs that realize organizational benefits.
By the end of this training, participants will be able to:
Explain MSP principles, governance themes, and the program lifecycle.
Design a program organization with defined roles and responsibilities to support successful delivery.
Develop a benefits-driven program blueprint and business case.
Establish robust governance, assurance, and stakeholder engagement practices.
Manage risk, issues, dependencies, and benefit realization across projects.
Plan the transition to business-as-usual operations and effectively close programs.
Format of the Course
Interactive lectures and discussions.
Scenario-based workshops and practical exercises.
Group activities focused on program design, governance, and benefits mapping.
Course Customization Options
To request a customized training for government or other specific needs, please contact us to arrange.
Procurement Management for Construction Materials is the discipline of planning, sourcing, and overseeing material purchases to ensure timely and cost-effective delivery for government construction projects.
This instructor-led, live training (online or onsite) is designed for construction and procurement professionals with limited or emerging experience in material procurement who wish to optimize construction sourcing processes for government.
By the end of this training, participants will be able to:
- Understand the procurement lifecycle in the context of government construction projects.
- Plan material purchases aligned with project timelines and specifications.
- Evaluate and manage vendors and supplier relationships effectively.
- Implement controls and tracking mechanisms for construction inventory.
**Format of the Course**
- Interactive lecture and discussion.
- Hands-on planning using procurement documentation and tools.
- Guided case studies focused on real government construction sourcing challenges.
**Course Customization Options**
To request a customized training for this course based on your organization’s construction sourcing policies, please contact us to arrange.
Construction Project Management is the practice of applying structured methodologies to the planning and execution of civil works projects, with a focus on construction-specific constraints and timelines.
This instructor-led, live training (online or onsite) is designed for professionals with limited or emerging experience in construction project coordination who wish to apply project management techniques tailored specifically for government and the construction industry.
By the end of this training, participants will be able to:
Apply project management principles to construction-specific milestones and deliverables.
Utilize scheduling tools and methods to manage deadlines and resource constraints.
Navigate the regulatory and logistical elements unique to construction projects for government.
Effectively monitor and control construction progress.
Format of the Course
Interactive lecture and discussion.
Practical use of project management tools in civil construction scenarios.
Guided exercises focused on timeline, budget, and quality control.
Course Customization Options
To request a customized training for this course based on your organization’s specific construction project types, please contact us to arrange.
This instructor-led, live training in Florida (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows for government.
By the end of this training, participants will be able to:
- Create and customize advanced dashboards in ClickUp.
- Utilize ClickUp's reporting tools to track key performance indicators (KPIs).
- Automate data collection and visualization processes.
- Integrate external data sources for comprehensive analytics.
- Enhance dashboards for team collaboration and executive reporting.
This instructor-led, live training in Florida (online or onsite) is designed for intermediate to advanced program and project managers who wish to master Managing Successful Programmes (MSP®) principles, governance themes, and transformational flow.
By the end of this training, participants will be able to:
- Understand the MSP® principles, governance themes, and transformational flow.
- Apply MSP® best practices to real-world program management for government.
- Align program objectives with organizational strategy.
- Manage risk, stakeholders, and benefits within a program.
- Prepare for and pass the MSP® Foundation & Practitioner exams.
This instructor-led, live training in [location] (online or onsite) is designed for advanced-level professionals who aim to tailor ClickUp for government operations, enhance process efficiency, and integrate automation for scalable workflows.
By the end of this training, participants will be able to:
- Customize ClickUp’s workspaces, views, and templates to align with government operations.
- Develop and optimize workflows to improve process management within public sector environments.
- Implement advanced automation features to streamline repetitive tasks.
- Integrate ClickUp with other government tools and data sources to ensure seamless workflow integration.
- Monitor and analyze process efficiency using ClickUp’s reporting capabilities to support governance and accountability.
This instructor-led, live training in [location] (online or onsite) is aimed at beginner-level end users who wish to enhance their project management and task tracking efficiency.
By the end of this training, participants will be able to:
- Understand the basic functionalities of Smartsheets for government.
- Learn how to navigate and customize Smartsheets to manage tasks, projects, and workflows effectively.
- Gain hands-on experience in creating and managing sheets, reports, and dashboards.
- Collaborate with team members using Smartsheets for real-time project tracking and management.
This instructor-led, live training (online or onsite) is designed for government professionals at an advanced level who wish to leverage ClickUp for managing large-scale projects, cross-functional collaboration, and enterprise-wide efficiency.
By the end of this training, participants will be able to:
- Implement ClickUp at an enterprise scale with best practices for government.
- Structure workspaces, spaces, and projects for large teams within a public sector context.
- Leverage advanced reporting and dashboards to provide executive insights in alignment with government objectives.
- Automate workflows and integrate ClickUp with existing government systems to enhance operational efficiency.
- Enhance governance, compliance, and security measures within ClickUp to meet public sector standards.
This instructor-led, live training (online or onsite) is designed for beginner-level project managers who wish to use Asana to manage projects and processes for government agencies.
By the end of this training, participants will be able to:
- Construct their first project in Asana, which they can immediately apply to their work.
- Gain best practices in project management, enhancing their ability to manage projects more effectively.
- Master effective methods for setting goals and priorities, enabling them to focus on critical objectives to achieve desired outcomes.
- Learn how to summarize work with the team, reflect on failures and mistakes, and implement necessary improvements.
- Discover how to save several hours a week using templates and automation features in Asana, as well as integrations with other platforms for government use.
- Understand how to analyze bottlenecks in projects through Asana’s statistics and reports, facilitating more efficient project management.
- Create an environment in Asana that streamlines operations and communication within the team, ensuring no important information or actions are overlooked.
- Improve their time management, project management, and team management skills, enabling them to act more effectively as leaders for government initiatives.
This instructor-led, live training in [location] (online or onsite) is designed for intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.
By the end of this training, participants will be able to:
- Understand ClickUp’s automation capabilities and use cases.
- Create and manage automations to streamline workflows.
- Integrate ClickUp with third-party tools such as Slack, Google Drive, and Zapier.
- Set up triggers, conditions, and actions for automated task management.
- Optimize team collaboration through automation and integrations, ensuring alignment with public sector workflows and governance standards for government.
This instructor-led, live training (conducted either online or on-site) is designed for intermediate-level project and program managers who wish to learn the fundamentals of the Managing Successful Programmes (MSP) framework to integrate it within a program lifecycle.
By the end of this training, participants will be able to:
- Understand the MSP® principles, governance themes, and transformational flow.
- Apply MSP® principles to manage programs effectively, including stakeholder engagement, governance, leadership, and risk management.
- Enhance skills in planning, executing, and closing programs while managing risks and ensuring quality.
- Learn how to align programs with organizational strategy and ensure that the benefits are realized for government.
This instructor-led, live training in [location] (online or onsite) is designed for intermediate-level professionals who aim to apply Agile project management principles using ClickUp’s features.
By the end of this training, participants will be able to:
- Set up and configure ClickUp for Agile project management.
- Manage sprints, backlogs, and epics effectively.
- Utilize ClickUp’s Kanban, List, and Timeline views for Agile workflows.
- Monitor team velocity, burndown charts, and performance metrics.
- Automate Agile processes to enhance efficiency.
- Integrate ClickUp with other tools used in Agile development.
This training is tailored to support the needs of professionals working in various sectors, including those for government, ensuring alignment with public sector workflows, governance, and accountability.
This instructor-led, live training in [location] (online or onsite) is designed for government project managers, team leaders, and team members who are new to Microsoft Planner and wish to learn how to use it effectively to organize and manage teamwork through intuitive, collaborative, and visual task management.
By the end of this training, participants will be able to:
- Set up and utilize Microsoft Planner.
- Create and manage tasks with detailed information and attachments.
- View and organize tasks using boards, charts, and calendars.
- Collaborate with team members via chat, email, or Microsoft Teams.
- Integrate Microsoft Planner with other Microsoft 365 apps and services for government.
This instructor-led, live training (available online or onsite) is designed for intermediate-level professionals in the public sector who wish to enhance team collaboration using ClickUp’s advanced features.
By the end of this training, participants will be able to:
- Set up and manage collaborative workspaces for government teams.
- Leverage ClickUp’s advanced task management capabilities for effective team coordination.
- Improve team communication through ClickUp’s integrated tools.
- Utilize ClickUp’s reporting and dashboard functionalities to track team performance.
- Automate workflows to optimize team processes.
- Integrate ClickUp with other collaboration tools used in the public sector.
This instructor-led, live training in [location] (online or onsite) is aimed at intermediate-level project managers who wish to learn how to use Oracle Primavera Cloud effectively for government projects.
By the end of this training, participants will be able to:
- Understand the interface and capabilities of Primavera Cloud.
- Create, manage, and track project schedules efficiently.
- Grasp resource allocation and optimization techniques.
- Identify, analyze, and mitigate project risks.
This instructor-led, live training in [location] (online or onsite) is designed for beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.
By the end of this training, participants will be able to:
- Navigate ClickUp’s interface and workspace structure.
- Create and manage tasks, lists, and projects efficiently.
- Utilize views such as List, Board, and Calendar for better organization.
- Apply productivity features like priorities, tags, and custom statuses.
- Collaborate effectively using comments, mentions, and shared spaces.
- Set up personal productivity workflows to manage daily tasks.
This training is tailored to enhance the efficiency and effectiveness of task management processes for government agencies, ensuring alignment with public sector workflows, governance, and accountability.
This instructor-led, live training in [location] (online or onsite) is aimed at project managers who wish to effectively manage projects using the Oracle Primavera P6 project management solution for government.
By the end of this training, participants will be able to:
- Understand the interface of Oracle Primavera P6.
- Create and control a project schedule.
- Add, organize, and manage project activities.
- Track and monitor the progress throughout the entire project lifecycle.
- Generate custom project status reports.
This instructor-led, live training in [location] (online or onsite) is designed for intermediate-level business analysts who wish to learn the tools and techniques of business analysis and prepare for the PMI-PBA exam.
By the end of this training, participants will be able to:
- Understand the tools, techniques, and practices of business analysis as outlined by PMI.
- Master the five domains of business analysis.
- Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
- Gain a comprehensive understanding of the PMI-PBA certification process and prepare effectively for the certification exam.
This training is tailored to enhance the capabilities of professionals in the public sector, ensuring alignment with best practices for government.
Solution Architecture and Project Management in Software Projects is a practical course designed to bridge the gap between project execution and architectural thinking. This course helps participants understand how architectural decisions align with project goals and delivery success, ensuring that projects meet their intended outcomes.
This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who wish to deepen their understanding of the architectural aspects of software and systems projects. It also explores how these aspects interact with various project phases, methodologies, and business drivers.
By the end of this training, participants will be able to:
- Understand how architecture integrates within the project lifecycle and methodology choices.
- Differentiate between various requirement types and translate them into effective design structures.
- Interpret and utilize modeling frameworks such as C4, UML®, and Archimate®.
- Engage confidently in architectural discussions and review processes.
**Format of the Course**
- Interactive lectures and discussions
- Extensive exercises and practice sessions
- Hands-on implementation in a live-lab environment
**Course Customization Options for Government**
To request a customized training program tailored to specific needs, please contact us to arrange. This option ensures that the course content aligns with the unique requirements and workflows of government agencies.
This course is designed for government organizations seeking to optimize their processes by integrating various digital platforms used in daily operations, such as Trello, QuickBooks, Google Workspace, and the WhatsApp API.
This instructor-led, live training (online or onsite) guides participants through connecting and automating workflows, enhancing project and financial management, and centralizing information to improve decision-making for government agencies.
By the end of this training, participants will be able to:
- Connect and automate workflows between Trello, QuickBooks, and Google Workspace.
- Integrate communication via WhatsApp API with operational workflows.
- Design multi-platform automation systems focused on efficiency and control.
- Implement security and monitoring policies for active integrations.
- Document and maintain automated processes in operation.
**Format of the Course**
- Conceptual explanations and guided demonstrations.
- Practical exercises applied to real-world operational scenarios.
- Hands-on practice using agency-specific data and tools.
**Course Customization Options**
- Adapting the content to the agency’s specific platforms and processes.
- Including additional tools such as Zapier, Make/Integromat, or Power Automate.
- Analyzing and designing real data integration flows.
IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester
Learning Objective:
The goal of this training is to equip participants with the knowledge and practical skills needed to effectively implement Kanban and Agile methodologies for government projects. Participants will gain a comprehensive understanding of the foundational aspects and workshop elements of these frameworks.
This course is designed to provide a deeper understanding of agile project management and how it compares with traditional project management methods. It will explore key agile methodologies, techniques, and tools, demonstrating their effectiveness in project delivery through a combination of presentations, exercises, and interactive activities.
The course will also examine the latest guidance on agile delivery within the U.S. public sector and the GDS standard.
By the end of the course, participants should be able to:
understand agile principles and their application in a business context for government
explain Scrum and its utility in delivering projects for government
describe Kanban and its role in project delivery for government
identify various agile techniques that support project delivery for government
articulate the importance of team dynamics in successful agile project delivery for government
recognize the GDS standard and its impact on project delivery within the U.S. public sector
This two-day training course examines how Artificial Intelligence (AI) can support project managers and project teams throughout the entire project lifecycle. Participants will learn to leverage modern AI tools, such as ChatGPT, Claude, and Microsoft Copilot, to enhance project planning, risk management, stakeholder communication, and reporting.
The course combines theoretical knowledge with hands-on exercises. Participants will engage in AI-assisted workflows for common project management tasks, learning how to craft effective prompts, assess AI outputs, and integrate AI tools into daily project activities. The training also covers governance, responsible AI usage, and practical adoption strategies to ensure organizations can safely introduce AI into their project environments for government.
"AgilePM® Practitioner Training" enables the development of competencies in managing projects based on the Agile Project Management methodology version 2.0. It is dedicated to Agile Project Managers and individuals interested in implementing Agile approaches. The course covers topics such as organizing Agile teams, the project lifecycle, effective product delivery, estimation in projects, risk management, and DSDM configuration. Participants prepare for certification through a practical exam, earning an international AgilePM® Practitioner certificate.
Training programs for government provide participants with the essential knowledge, techniques, and tools needed to define business value from the vision stage through goal identification, quality planning, and estimation. These programs also cover effective communication strategies with both external and internal stakeholders.
This training is designed for individuals interested in enhancing their competencies in defining objectives, scope, and business value within government projects. The curriculum includes a comprehensive theoretical section, interactive workshops, and practical examples to ensure a well-rounded learning experience.
This course offers comprehensive guidance on the responsibilities of a Process Owner, enabling them to clearly articulate their role within IT Service Management (ITSM) processes, particularly in the context of Agile Service Management for government. Participants will gain the necessary education to oversee the design, re-engineering, and continuous improvement of ITSM processes. The curriculum emphasizes the application of Scrum practices to Process Owner duties and the integration of Agile and Lean principles to establish ‘just enough’ process frameworks. Additionally, the course teaches how to ensure ongoing alignment between process performance and overarching business objectives for government.
The objective of this course is to deepen participants' understanding of agile methodologies and digital practices within a governmental context. The curriculum will cover the foundational principles of digital and agile mindsets and behaviors, followed by an exploration of key agile methods, techniques, and tools, demonstrating their effective application. Additionally, the course will review the most recent guidance on agile practices in the public sector and highlight the primary digital standards for government. Delivery of the course content is facilitated through a combination of presentations, exercises, and interactive activities, and can be conducted either in person or remotely.
Change management is a process aimed at effectively implementing change within an organization to achieve desired goals and adapt to changing environments. It requires understanding the reasons why change is necessary and identifying areas that need modification, as well as clearly defining the objectives and benefits that the change will bring. Change management is a dynamic process that demands flexibility, openness to feedback, and readiness to adjust strategies based on people's reactions and changing conditions. It is also crucial to recognize that changes are not always easy, which is why it is important to create a plan that takes into account both organizational goals and individual needs during the change process.
The training program is designed to provide hands-on experience in collaborating within the project environment, including interactions with stakeholders, clients, and end users. This course is tailored for individuals who seek to enhance their competencies in engaging with various stakeholders, such as suppliers, partners, internal and external clients, project managers, and team leaders. The curriculum includes a comprehensive theoretical component, interactive workshops, and real-world case studies, ensuring that participants gain practical skills applicable to their roles for government and beyond.
Enhance your CPMAI™ expertise by mastering advanced best practices in Robotic Process Automation (RPA), Big Data, and Data Science. This training is designed to align with the highest standards for government and requires completion of the CPMAI v7 Training & Certification course.
Domain-Driven Design (DDD) represents a strategic methodology employed to manage complex operational behaviors during the development of software systems intended for government applications.
The training offers practical insights into the approaches for developing new products and services based on a deep understanding of user problems and needs. This program is designed for those interested in enhancing their skills in preparing requirements for government projects, understanding user needs, and crafting solutions that increase the likelihood of customer satisfaction. The training includes a comprehensive theoretical component, interactive workshops, and real-world examples.
The training offers practical insights into various aspects of estimating and pricing projects, assessing productivity, and determining effective working time as a foundation for scheduling and planning work within a project. This program is designed for individuals interested in enhancing their competencies in monitoring methods, project estimation processes, and the roles of project participants and owners, as well as project managers. The training comprises a comprehensive theoretical section, interactive workshops, and real-world examples to ensure participants gain actionable knowledge for government applications.
The ITIL 4 Foundation certification enables candidates to understand IT Service Management through an end-to-end operating model designed for the creation, delivery, and continual improvement of technology-enabled products and services. This certification equips participants with:
A comprehensive approach to facilitating the co-creation of value with customers and other stakeholders through the provision of products and services.
The guiding principles of ITIL 4.
An understanding of the four dimensions of Service Management.
Key concepts from Lean, Agile, DevOps, and their importance in delivering business value.
Insights into how ITIL practices described in ITIL 4 will maintain the value and relevance provided by current ITIL processes while expanding to integrate with various areas of service management and IT, from demand to value.
Format of the Course
Interactive lectures and discussions.
Extensive exercises and practice sessions.
Hands-on implementation in a live-lab environment.
Course Customization Options for Government
To request a customized training program tailored to the specific needs of your government agency, please contact us to arrange.
This course is designed for government employees and IT staff who need an understanding of IT Service Management to enhance the delivery of better value to citizens. It is appropriate for all IT personnel and management within federal agencies, as well as stakeholders who collaborate closely with IT to support mission-critical requirements. This course is also tailored for students seeking the ITIL® 4 Foundation certification and preparing for the ITIL® 4 Foundation exam.
ITIL 4® Foundation enables candidates to view IT Service Management through an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services.
**ITIL 4® Foundation equips candidates with:**
- A holistic approach to facilitating the co-creation of value with citizens and other stakeholders in the form of products and services
- The guiding principles of ITIL 4®
- The four dimensions of Service Management
- Key concepts from Lean, Agile, DevOps, and their importance in delivering business value
- How ITIL practices described in ITIL 4® will maintain the value and importance provided by current ITIL® processes, while also expanding to integrate with different areas of service management and IT, from demand to value
**Who is ITIL 4® Foundation for:**
ITIL 4® Foundation is suitable for individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within government agencies. The certification also applies to IT professionals working within organizations that have adopted ITIL® and need to be aware of and contribute to the overall service improvement program.
ITIL 4® continues to support the ITSM community while expanding its reach to a wider range of professionals working in the digital world, guiding how IT interfaces with and leads broader government strategies.
This instructor-led, live training in Florida (online or onsite) guides participants through the deployment of a JIRA instance. Participants will gain advanced knowledge of JIRA installation, configuration, upgrading, and migration. They will learn how to customize JIRA for their projects, manage users, groups, and project roles, configure and oversee dashboards, define emails and notifications, apply security schemes, manage permissions, perform troubleshooting, install and tailor the JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.
By the end of this training, participants will be able to:
Possess a comprehensive understanding of JIRA administration for government.
Customize JIRA according to their specific business needs.
Define and manage emails and notifications in JIRA.
Manage and assign users, groups, and project roles effectively.
Oversee JIRA permissions and security schemes.
Perform JIRA troubleshooting to ensure system reliability.
Deploy and customize the JIRA service desk to enhance service management.
This instructor-led, live training in Florida provides a comprehensive overview of the advanced capabilities of JIRA for government. The course covers creating and managing various types of JIRA projects, utilizing JIRA for agile methodologies, configuring agile boards, managing both built-in and custom fields, designing and implementing screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.
By the end of this training, participants will be able to:
Manage issues effectively for government operations.
Create and run Scrum and Kanban projects tailored to public sector needs.
Manage built-in and custom fields to align with agency requirements.
Understand and manage business processes, workflows, and workflow schemes for government.
Perform basic and advanced searches and analysis to support decision-making.
Generate and review reports to enhance transparency and accountability.
This instructor-led, live training in Florida provides an overview of JIRA's methodologies for software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project for government use.
By the end of this training, participants will be able to:
Comprehend the concepts and functionalities underlying JIRA’s user interface and workflows.
Create, modify, clone, link, and prioritize issues within the system.
Navigate issues through the entire workflow process.
Conduct advanced searches using JIRA's search capabilities.
Manage and customize screens and filters to meet specific project needs for government.
This Program Management Professional (PgMP)® certification training course is designed to guide participants through the Standard for Program Management, supporting their preparation for the PgMP® examination. The course aligns with best practices and standards for government, ensuring that professionals are equipped to manage complex programs effectively within public sector workflows, governance, and accountability frameworks.
Through this one-day workshop, participants will acquire the skills necessary to manage projects more efficiently, ensuring that projects are completed on time and within budget, in accordance with their scope statements. Participants will identify their strengths and weaknesses as project managers and develop competencies in initiating, planning, executing, controlling, and evaluating projects for government.
Through this three-day workshop, totaling 21 hours, participants will acquire the knowledge and skills necessary to manage projects more efficiently, ensuring that they are completed on time and within budget according to their scope statement. Participants will assess their strengths and weaknesses as project managers and develop competencies in initiating, planning, executing, controlling, and evaluating projects for government.
Training provides participants with the knowledge, techniques, tools, and practices necessary for conducting projects based on Traditional Project Management methodologies, including classical approaches. This includes an understanding of the philosophical underpinnings, organizational structures, roles, and practical methods for organizing project phases. During the workshops, participants have the opportunity to learn and practice selected tools and techniques. The training is grounded in widely recognized methodologies such as Prince2, PMI, and IPMA.
This program is designed for individuals interested in implementing classical approaches within their organizations, those participating in projects, and project managers who are either currently using or planning to adopt traditional methods for managing projects. The training includes a comprehensive theoretical component, interactive workshops, and practical examples to ensure a well-rounded learning experience for government professionals.
Training provides participants with practical knowledge on managing the project implementation process by tailoring an optimal Project Management Office (PMO) model and designing processes for PMO implementation, maintenance, and development in alignment with organizational needs. Participants will gain insights into contemporary PMO models, methods, and tools used for building and developing project structures, as well as techniques for assessing their effectiveness. This training is designed for individuals interested in enhancing their competence in portfolio management projects within the organization. The program includes a comprehensive theoretical component, interactive workshops, and real-world case studies to ensure a well-rounded learning experience for government professionals.
Author training to prepare for the PMP® (Project Management Professional®) exam. Each participant receives a certificate of completion upon finishing 35 hours of PMP-Prep training.
Target Audience:
Experienced project managers who wish to enhance their qualifications and obtain international recognition through the prestigious Project Management Professional (PMP®) certification.
Less experienced project managers and team members seeking to expand their knowledge and project management skills.
Middle and senior managers interested in expanding their competencies in managing and supervising projects.
Individuals with project management experience who aim to improve their capabilities.
Training Objectives:
Comprehensive preparation for obtaining the Project Management Professional (PMP®) certification, including systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
Fulfillment of the formal requirement for exam admission by providing 35 contact hours necessary for PMP® certification.
Introduction to project management practices, techniques, and tools.
Form of Classes:
Presentations on project management topics.
Questions and quizzes related to PMP® exam content.
Sample questions in the style of the PMP® certification exam, followed by detailed analysis.
This training is designed to support professionals in their pursuit of advanced project management skills, ensuring alignment with best practices for government and private sector projects alike.
This instructor-led, live training (online or onsite) is aimed at project managers who wish to manage projects with Trello for government.
By the end of this training, participants will be able to:
- Manage and track tasks to enhance project workflows and increase team productivity.
- Add functionality and extensions not included in the standard Trello version to effectively track the progress of complex projects.
- Organize multiple projects efficiently using Trello.
This instructor-led, live training (available online or onsite) is designed for project management and IT professionals who aim to deploy and manage open source project management platforms that ensure data sovereignty while supporting a variety of project methodologies.
By the end of this training, participants will be able to evaluate different solutions, deploy Taiga, OpenProject, and Focalboard, configure necessary integrations, and transition from proprietary tools. This training is tailored to enhance project management capabilities for government and other public sector organizations.
This instructor-led, live training in Florida (online or onsite) is designed for intermediate-level business and IT professionals who aim to enhance their skills in requirements management for government.
By the end of this training, participants will be able to:
- Understand the essential activities and products involved in requirements management.
- Apply effective techniques for requirements elicitation.
- Document requirements using appropriate methods and notations.
- Implement a requirements architecture and repository that aligns with public sector workflows and governance.
This course is designed to equip participants with the skills necessary to plan, manage, and control project risks for government. Attendees will gain the knowledge needed to develop comprehensive project risk management plans, identify potential risks, and conduct both qualitative and quantitative risk analyses using a variety of practical techniques. They will also learn to devise effective response strategies and master all the essential tools and techniques required to successfully pass the PMI-RMP® (Risk Management Professional) certification exam for government projects.
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Testimonials (7)
Really enjoyed the exercises and putting agile principles into practice
Cahlum Richardson - Essex County Council
Course - Certified Digital & Agile in Government™ (CDAG™) Foundation
In my opinion large amount of practical examples is very helpful to understand subject.
Pawel - EY GDS (CS) Poland Sp. z o.o.
Course - ITIL® Foundation V4
The tool, the trainer’s expertise, and the option to conduct the session remotely
Marina Dos Santos - Olisipo
Course - JIRA for Beginners
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
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